Principal Network Engineer - Data Centers

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

• Architect, design, implement, and oversee maintenance of NextGen Firewalls
• Architect, design, implement, and oversee maintenance of IP Address Management
• Architect, design, implement, and oversee maintenance for Load Balancers
• Architect, design, implement, and oversee maintenance for Wireless Infrastructure
• Architect, design, implement, and oversee maintenance for Soft Defined WAN (SD WAN) and Secure Access Service Edge (SASE)
• Architect, design, implement, and oversee maintenance for Network Access Control systems (Forescout CounterAct, Cisco ISE)
• Acts as a primary liaison and network security subject matter expert for business delivery teams
• Demonstrates strong focus on quality delivery and customer experience.
• Maps business needs and service options by leveraging knowledge of business strategy, business processes, and market offerings to assist the business/service owner in selecting the most appropriate products and services to meet its requirements. Will be expected to understand business priorities and embrace and learn new technologies that support the business strategy.
• Develops solution strategies to ensure all the performance measures of all IT services meet the needs of the business and of any service requirements or service level agreements which may be in place.
• Ensures that the policy and standards for capacity management are fit for purpose, current and are correctly implemented.
• Provides specialist expertise to facilitate and execute the selection, installation and operations of network services deployed in our data centers and public clouds or delivered by a SaaS, PaaS, and IaaS service
• Partnering directly with Senior Infrastructure Engineers, they will ensure solution delivery for maximum performance, value, and quality.
• The management of the capability, functionality and sustainability of infrastructure components to meet current and forecast needs in a cost-effective manner.
• The capability to recognize and exploit technical opportunities that increase the efficiency and effectiveness of the organization. Evaluates new system software, reviews system software updates and identifies those that merit action.
• The selection, design, justification, implementation, and operation of information security controls and management strategies to maintain the confidentiality, integrity, availability, accountability and relevant compliance of information systems with legislation, regulation and relevant standards.
• The ability to manage and broker external suppliers' contributions to ensure successful delivery of products and services required by the business.
• Discovers new and evolving service offerings and technologies by conducting R&D to discover and understand emerging technologies and services and their potential usefulness.
• Evaluate potential value of service providers by evaluating performance, quality, cost, and value.
• Manage integration architecture, tools, and methods (i.e. ITSM) to ensure externally sourced solutions maintain the appropriate level of architectural/technology integrity. Integrates data and services from internal and external partner sources. Ensures sourced components are integrated with existing services/technologies/tools and data that require company specific solutioning.
• Ensure enterprise obligations are met and assets are protected based on IT audits discoveries and recommendations. Ensures compliance with all internal and external regulations and policies, that they adhere to all security and data protection requirements, and are incorporated into any required disaster recovery and business continuity plans.
• When acting as Level 3 escalation, Principal Engineers will ensure ITSM protocol is followed and can act as an escalation point from Level 1 and Level 2 support to the appropriate level and/or unit within IT. Escalation will result in corrective action to resolve problems beyond the Level 1 and Level 2 capabilities or knowledge.
• Has a good overall understanding of infrastructure and application portfolios to provide guidance to in the solutioning phase of the workflow.
• Provides mentoring to team/peers and to consultant colleagues, transferring skills and expertise.
• Will work closely with the Enterprise Architecture organization to globally drive the dissemination and implementation of strategic architecture roadmaps and technologies.
• Adherence and input into the organization's architectural direction.
• Will be expected to work as part design and governance teams as part of major technology projects across the group to provide expertise and ensure alignment to agreed architecture.

• Bachelor's degree in computer science, information systems, engineering, or other related field; or the equivalent unique education, specialized experience, skills, knowledge, or training
• Has 8+ years of related work experience
• Job and/or industry related professional certifications are preferred
• Established and proven experience of providing WAN & LAN support in diverse environments.
• Highly proficient and experienced with data center networks (Arista VXLAN, EVP, CVaaS, DANZ)
• Demonstrate a working knowledge, understanding, and experience with the following:
• Network infrastructure (WAN, MAN, LAN, Wifi, QoS for Data, Voice, and Video)
• Network protocols (IP, OSPF, BGP, RIP, IPSec, etc)
• Site Connectivity (MPLS / VPN / Hybrid WAN / Cloud / WAVE / Internet / Equinix Fabric)
• Network Hardware (routers, switches, firewalls, load balancers,...)
• IP Address Management (Cynga IP Control, Infoblox,..)
• Secure network connections to Cloud Providers (AWS, Azure, etc.)
• Network performance analysis and reporting
• Incident, Change and Problem Management processes within an ITIL based framework.
• Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, Radius, PEAP)
• Wireshark, Netflow, Riverbed, Nagios
• Operating systems: Microsoft (Server and Desktop), Linux
• Ability and motivation to learn new technologies.
• Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organization.
• Bachelor's Degree preferred, or equivalent experience with certifications.
• Logical, analytical approach to problem solving and attentive to detail.
• Knowledge of Agile Methodologies and experience in agile practices.
• Self-motivated and results oriented and holds oneself to high standards of delivery.
• Demonstrates good oral and written communication skills.
• Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
• Takes an innovative approach to problem solving and solutioning.
• Provides organizational leadership and guidelines to promote the development and exploitation of technical knowledge in the organization.
• Has sufficient technical knowledge and practical experience to give leadership to multi-specialist projects.
• Rapidly wins respect from both clients/users and professional colleagues and develops a reputation for sound judgment and effectiveness in a variety of organizational cultures.
• Commands respect for excellence and is considered an expert within more than one area of specific knowledge. Continually maintains own knowledge at the highest level.
• Provides mentoring to team/peers and to consultant colleagues, transferring skills and expertise
• Commands respect for excellence and is considered an expert within more than one area of specific knowledge. Continually maintains own knowledge at the highest level.
• Provides mentoring to team/peers and to consultant colleagues, transferring skills and expertise.