HR Support Apprentice

Job Posting End Date: July 30

Who are we?

We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive.

The role

What will you be doing?
Human Resource Apprenticeship - Support the people in the Business

Looking to start your career in Human Resources? Join us as an HR Apprentice and gain hands-on experience supporting key people initiatives and shaping a positive workplace culture.

Why This Role Matters

In today's dynamic business environment, HR plays a vital role in supporting employees and enabling organisational success. As an HR Apprentice, you will gain hands-on experience across a range of HR activities-from maintaining employee records and payroll administration to supporting onboarding, and assisting with recruitment & training coordination.

• Support the Employee Journey: Help manage key HR processes from onboarding to offboarding, ensuring a smooth and professional experience for all employees.
• Be a First Point of Contact: Respond to routine HR and Payroll queries from employees and managers, escalating more complex issues to the appropriate team member.
• Support Payroll Accuracy: Assist with payroll data entry and validation, ensuring timely and accurate salary processing in collaboration with the payroll team.
• Get to Grips with HR Systems: Learn how to maintain accurate employee records, update HR databases and the Payroll system, and support reporting using our digital platforms.
• Understand Policy & Compliance: Learn how Statutory Payroll requirements and HR policies align with employment law and support the business in applying them fairly and consistently.
• Contribute to Recruitment Activities: Help post job adverts, schedule interviews, and prepare offer letters and onboarding materials.
• Coordinate Learning & Development: Assist in organising training sessions, tracking attendance, and supporting employee development initiatives.
• Promote Engagement & Wellbeing: Get involved in employee engagement and wellbeing initiatives that help create a positive and inclusive workplace culture.
• Take Part in Projects: Contribute to HR projects that improve processes, enhance employee experience, or support organisational change.
• Grow Your Confidence: Build your communication, organisation, and problem-solving skills through real-world HR challenges and mentorship.

• HR Administration - Learn how to manage employee records, prepare documentation, and support the full employee lifecycle.
• Payroll Fundamentals - Understand how payroll data is processed, validated, and maintained in line with statutory requirements.
• HR Systems & Data - Use digital HR and Payroll platforms to input, update, and report on employee data securely and accurately.
• Recruitment Coordination - Gain experience in advertising roles, scheduling interviews, and supporting onboarding activities.
• Learning & Development - Help organise training sessions, track participation, and support employee growth initiatives.
• Communication & Collaboration - Build confidence in handling queries, supporting colleagues, and working across teams.
• Policy & Compliance Awareness - Learn how HR policies align with employment law and how to apply them in practice.
• Problem Solving - Develop the ability to identify issues, escalate appropriately, and contribute to continuous improvement.
• Project Support - Get involved in HR projects that enhance employee experience and streamline internal processes.
• Business Insight - Understand how HR supports wider organisational goals and contributes to a positive workplace culture.

• From onboarding to development and beyond, you'll play a hands-on role in helping colleagues thrive at work.
• You won't just observe-you'll contribute to meaningful work that supports people, processes, and performance across the business.
• Whether it's HR systems, Payroll support, or employee engagement, you'll develop practical capabilities that are valued in every industry.
• Be part of initiatives that promote wellbeing, inclusion, and a great workplace culture-your work will help shape how people feel at work.
• Work alongside experienced HR professionals who will support your growth and help you build confidence in your career.

• People-Focused - You understand the importance of supporting colleagues with empathy and professionalism, whether you're responding to an HR query or ensuring payroll accuracy. You care about delivering a great employee experience through reliable, respectful service.
• Organised - You're methodical and detail-oriented, able to manage multiple tasks and deadlines-especially important when handling sensitive data like payroll and employee records.
• Communicative - You express yourself clearly and listen actively. Whether you're explaining a policy, responding to a query, or collaborating with payroll or finance teams, you know how to tailor your communication to the audience.
• Curious - You're eager to learn about the full scope of HR, from onboarding to payroll, and you ask thoughtful questions to deepen your understanding and improve how things are done.
• Collaborative - You enjoy working with others and know that great HR service is a team effort. You're ready to support colleagues across HR, payroll, and the wider business to deliver consistent, high-quality outcomes.
• Trustworthy - You handle confidential information with care and integrity, recognising the importance of discretion in both HR and payroll responsibilities.
• Proactive - You take initiative, spot opportunities to improve processes, and follow through on tasks-especially when accuracy and timeliness matter, like in payroll cycles.

• Integrity in Action - You'll handle sensitive employee and payroll data with the utmost confidentiality and professionalism, always doing the right thing-even when no one is watching.
• Accountability & Accuracy - Whether updating employee records or supporting payroll processing, you'll take ownership of your work and pay close attention to detail to ensure accuracy and compliance.
• Resilience Under Pressure - You'll stay calm and focused when juggling multiple priorities or working to tight payroll deadlines, knowing your work directly impacts people's experience.
• Commitment to Compliance - You'll understand and apply key regulatory frameworks such as GDPR, employment law, and payroll legislation, helping to uphold Unum's high standards of governance and conduct.
• Customer-Centric Mindset - You'll support colleagues with empathy and efficiency, recognising that every interaction-whether HR or payroll-related-shapes the employee experience.
• Living Our Values - You'll embody Unum's values of being inclusive, accountable, and caring, contributing to a culture where people feel supported, respected, and empowered.
• Continuous Improvement - You'll be open to feedback, eager to learn, and ready to suggest better ways of working-whether it's streamlining a process or improving how we communicate.

• We're looking for motivated individuals who are ready to take the next step in their journey. To join this apprenticeship, you'll need:
• 5 GCSE's including Maths and English Grade C or 4 or above - A solid foundation in core subjects to support your learning and communication.
• Currently Studying (and about to complete) A Relevant Level 3 Qualification - This could be a T Level, A Level, BTEC, NVQ/SVQ Level 3, or a Level 3 Apprenticeship-ideally in Business Management related subject.
• Be available for full time work from October 2025 when our apprentice roles start.
• Have lived in the UK or European Economic Area (EEA) for at least 3 years by the start of the apprenticeship in October 2025.
• Be eligible to work full-time in the UK for the entire duration of the apprenticeship.

• Duration of apprenticeship: 16 Months
• Training Provider: BPP Professional Education

• Salary: £24,000
• Company funded Life Assurance and Group Income Protection
• Pension Scheme with generous company match - employer contributions from 8-12%
• 35 Days Holiday (Inclusive of Bank Holidays)
• Company funded level 1 on Healthcare cash plan
• Free parking at both sites
• Free onsite perks
• Ecologi carbon offsetting