Senior Technical Project Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Positions in this function are involved in the definition, management and implementation of technology focused projects.

Projects are more stand-alone than programs; program management is typically the orchestration of several projects related to but not limited to a single business portfolio. At entry level individual contributor roles, the primary focus will be project management. As one advances through the career path, their focus may be project and/or program focused, depending on business need.

Primary Responsibilities:

• Drive delivery process (create work breakdown) to ensure various methodologies come together and team is enabled to meet agreed upon scope within committed timeframes and budget
  • Ensure Project/Program delivery specific to the methodology of the project/program (e.g., Waterfall, Agile) by effective management of scope, timelines, resources, financials, risks, and issues
  • Manage milestones and work with team to identify delivery dates and steps to get there: develop detailed project plans, dependencies, predecessors, milestones, earn value analysis
  • In an Agile process, this role will typically focus on the core program requirements if they are not playing a Scrum Master or RTE
• Partner with the engineering teams to identify gaps and drive and take accountability
  • Facilitate meetings and interactions as needed to achieve delivery objectives
  • Mobilize meetings (set objectives) stand-ups, status meetings, stakeholders reviews, change management
  • Facilitate collaboration between teams
  • Resolve conflict as needed
  • Drive action and hold others accountable for delivery
• Prepare and communicate delivery status to stakeholders, including progress, obstacles, risks
  • Translate highly complex concepts that can be understood by variety of audiences
  • Utilize facts and data to ensure objectivity
  • Be transparent - "speak the truth"
• Selection of appropriate tools and methodologies
  • Governance, Status Reporting and issues & risk management to happen through the defined tools & methodology
  • Proactively identify issues utilizing metrics and stakeholder feedback; avoid "fire drills"
  • Understand when to escalate an issue and who needs to be involved/informed in making decisions
  • Managing the IRAD
• Provide guidance and leadership to teams
  • Think independently and identify risk
  • Create and execute plans to mitigate risks
  • Provide matrixed leadership to resources assigned to deliverables - adjust as needed
  • Influence direction setting, facilitate decision making, resolve conflicts
• Fiduciary responsibility

• Provide quality estimates based on solid assumptions (reliable sizing)
• Understand the budget and track actuals to budget; manage variances; develop forecasts

• 5+ years of technical project management experience
• 5+ years of agile delivery experience
• 5+ years software development experience

• Healthcare industry experience
• Pharmacy Services and PBM experience