Senior Technical Program Management - Remote
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Ancillary Benefit Management (ABM) program is seeking a Senior Technical Program Manager to support the delivery and implementation of current and emerging ABM solutions. In this role, you will partner closely with Optum engineering teams, product, sales, account management, clients, and strategic vendor partners to successfully deliver technology-enabled ABM products across multiple clients.
This position requires a strong combination of technical program management expertise, understanding of the software development lifecycle, and the ability to operate comfortably in client-facing environments. The ideal candidate thrives in fast-paced, high-impact settings and can effectively coordinate across business, technical, and external stakeholders
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Serve as a client-facing technical program manager for ABM implementations, coordinating delivery across Optum engineering teams, vendor partners, and client business and IT stakeholders
- Represent Optum in client-facing technical discussions, including implementation strategy, integration considerations, risks, and delivery timelines
- Lead and facilitate technical and cross-functional meetings; communicate clear status, risks, dependencies, and mitigation plans
- Partner with product, business, and technical stakeholders to define and refine implementation requirements
- Collaborate with program managers, engineers, and business teams to develop and manage implementation plans and timelines
- Monitor and manage multiple concurrent client implementations, ensuring cross-team alignment and issue resolution
- Incorporate technical and integration considerations into overall project design and execution
- Apply working knowledge of healthcare technologies, integrations, and data flows to proactively identify and resolve issues
- Provide clear explanations and recommendations related to technology solutions, integrations, and data for both technical and non-technical audiences
- Maintain professionalism and effectiveness in complex, fast-paced, and client-facing situations
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of IT or technical program management experience
- 5+ years of experience supporting or delivering software-based solutions across the product development lifecycle
- 3+ years of direct external client or customer-facing experience
- 3+ years of experience supporting payer implementations or working directly with payer organizations
- 3+ years of experience delivering healthcare technology projects involving eligibility, claims, or provider data
- 3+ years of experience managing or coordinating with external vendor partners
- 3+ years of experience working in a highly matrixed environment with multiple parallel workstreams
- Experience working in Agile delivery environments using tools such as Jira, Rally, Aha, and Salesforce
- Intermediate proficiency with Microsoft Project, Excel, PowerPoint, Visio, and SharePoint
Preferred Qualifications:
- Solid communication skills with the ability to translate technical concepts for diverse audiences
- Excellent organizational, time management, and prioritization skills
- Demonstrated ability to manage multiple initiatives simultaneously while meeting delivery commitments
- Proven ability to work independently while collaborating effectively across teams
- Comfortable motivating and influencing cross-functional partners without direct authority
- Ability to thrive in a fast-paced, dynamic environment supporting evolving products and client needs
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Perks and Benefits
Health and Wellness
- HSA
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- 401(K) With Company Matching
- 401(K)
Professional Development
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Tuition Reimbursement
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
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