Senior Technical Product Manager
Today• Bangalore, India
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Senior Technical Product Manager is responsible for owning and advancing monitoring capabilities, service readiness, and operational reliability for a portfolio of enterprise applications across Optum and UHG. The role focuses on enabling high-quality monitoring, ensuring compliant support readiness, engaging with business partners, driving prioritization, and coordinating cross functional technical efforts that directly support production stability and continuous improvement.
Primary Responsibilities:
- Monitoring Ownership & Implementation
- Leads setup, validation, and ongoing refinement of enterprise monitoring solutions, ensuring major alerts are firing correctly, and monitoring coverage is complete
- Confirms when monitoring tasks are complete and communicates operational readiness to stakeholders
- Advises teams on required monitoring types including URL checks, database monitoring, health checks, and VBF/FDI instrumentation
- Support Readiness & Compliance
Want more jobs like this?
Get jobs in Bangalore, India delivered to your inbox every week.
- Ensures applications adhere to Support Readiness expectations by verifying Vital Business Functions and monitoring coverage
- Provide guidance to application teams on Enterprise Guidelines on application priority levels based on operational needs, lifecycle stage, and decom status
- Acts as a technical liaison between application teams, business owners, monitoring engineering, and operations. Provides clarity on monitoring capabilities, requirements, expectations, and operational impact
- Advises application service structures when systems are composed of multiple dependent services, explaining how this affects monitoring and incident workflows
- Owns and advances assigned request tasks, including monitoring requests and support readiness tasks, ensuring documentation is updated, and work is completed efficiently
- Coordinates cross-team dependencies and provides updates to stakeholders on task progress and outstanding needs
- Identifies gaps in monitoring or support readiness processes and communicates recommended improvements
- Provides context and explanation for unexpected system behavior or operational issues, focusing on root causes and next steps
- Supports initiatives to improve application reliability, reduce incident severity, and align with enterprise monitoring and operational frameworks
- Recommends enhancements to monitoring design, thresholds, or instrumentation to support earlier detection and faster remediation
Required Qualifications:
- Bachelor's degree or equivalent work experience
- 3+ years of experience working with technology powered products and modern product discovery/delivery methods
- Experience collaborating with technical and non technical stakeholders to advance work and deliver solutions
- Experience driving continuous feedback loops to ensure customer focused delivery
- Demonstrated experience prioritizing requirements and aligning tasks to business objectives, Objectives and Key Results, and product vision
- Understanding of healthcare, health tech, reliability engineering, or enterprise platform services, depending on organizational context
- Skilled in communicating challenges, risks, and opportunities to leadership and stakeholders
- Proven ability to understand capabilities across a product portfolio and how features impact other functions or systems
- Proven ability to build relationships, remove obstacles, and resolve conflicts across product and engineering teams
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#NIC #NJP
Client-provided location(s): Bangalore, India
Job ID: UHG-2339133
Employment Type: FULL_TIME
Posted: 2026-02-09T19:48:17
Perks and Benefits
Health and Wellness
- HSA
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- 401(K) With Company Matching
- 401(K)
Professional Development
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Tuition Reimbursement
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at UnitedHealth Group.