Senior Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Seeking a Senior Product Manager with solid expertise in Risk Adjustment (preferred) and medical chart retrieval (digital and paper - good to have). The role leads a Product Management team and partners with Operations (retrieval business), engineering, and product teams in India and the US. Responsibilities include defining product strategy, driving execution, and delivering outcomes for enterprise-scale medical chart retrieval platforms used across multiple delivery centers.

Primary Responsibilities:

• Product Strategy & Leadership
  • Own product vision, multi year roadmap, and investment planning
  • Translate regulatory updates, business priorities, and operational insights into product strategy
  • Lead and mentor Product Managers; drive execution consistency and team development
  • Champion chart retrieval workflows and user needs across India delivery sites
• Stakeholder & Cross Functional Management
  • Align product priorities with senior chart retrieval leadership in US & India
  • Partner with engineering, design, analytics, and operations for integrated delivery
  • Ensure transparent communication, dependency management, and expectation-setting
  • Influence decisions using product metrics and operational data
• Product Development & Delivery
  • Lead end to end product lifecycle: discovery - delivery - adoption
  • Ensure timely, quality engineering releases and structured backlog prioritization
  • Drive user adoption, satisfaction, and measurable operational outcomes
  • Support change management, training, and rollout readiness
• Domain, Compliance & Portfolio Governance
  • Apply working knowledge of chart retrieval workflows
  • Stay current on CMS guidelines, payer policies, compliance updates, and audit needs
  • Lead product portfolio governance, cross product alignment, and dependency management
  • Drive enterprise-wide transformation initiatives impacting chart retrieval operations
  • Apply chart retrieval and payer methodology expertise to product decisions
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• 12+ years of total experience, including 8+ years in Product Management
• Deep understanding of US healthcare, and large scale medical chart retrieval operations
• Proven track record building and scaling enterprise healthcare or workflow platforms
• Proven solid leadership, stakeholder management, communication, and executive presence

• Hands-on medical chart retrieval business knowledge
• Experience supporting distributed global chart retrieval teams
• Familiarity with AI/ML-based chart retrieval automation solutions
• Proficiency with Agile practices and tools (Jira, ADO, etc.)
• Proven ability to work effectively across diverse, multicultural teams