Senior Director Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Enable broader adoption of EAA products, accelerate cloud migration, and ensure strategic alignment across business and technology
• Define and drive the enterprise-wide strategy for analytics and automation, aligning with business goals and technology roadmaps
• Architect and design solutions to enable business and EAA priorities
• Work closely with the EAA portfolio leads and OptumAI and UAIS to deliver the ML, RPA solutions and EAA product-based solutions (WalkMe, UIPath, Snowboard, Contract Central)
• Enable and support UAIS platform with ML Ops capabilities for the enterprise
• Identify and nurture the product scalability and commercialization ideas
• Work with UHC and Optum business to identify transformation and disconnection debt opportunities using automated task mining capabilities
• Influence the creation of innovative AI strategy and solutions
• Work collaboratively with Optum AI, CDO teams on expanding AI capabilities
• Manage the financial budget for EAA in alignment with business strategy
• Foster a culture of collaboration, accountability, and mission alignment. Attract, develop, and retain top talent while building high-performing, diverse teams
• The role will:

• Generate $50+M in benefits from EAA products (WalkMe, UIPath, Snowboard, Contract Central)
• Drive $50+M task mining opportunity identification & get $20+M opportunities added to product backlog
• Manage a growing team of ~300 FTEs (start with ~60 FTEs and expanding to 300+ over time)
• Ensure 95+% Security MBO, drive cloud migration of ~300 EAA apps over next 3 years and drive performance management for EAA

• Bachelor's degree in Computer Science, Engineering, Healthcare Informatics, or a related field; Master's or MBA preferred.
• 15+ years of progressive leadership experience in enterprise technology, analytics, or automation, with at least 5 years in the healthcare industry
• Proven experience managing large-scale AI/ML product life cycle, leading MLOps, RPA Ops, and Cloud Migration
• Experience in digital transformation initiatives in payer, provider, or healthcare services organizations
• Experience working with population health, care management, revenue cycle, or value-based care analytics
• Experience in building and leading high-performing, diverse teams across geographies
• Experience managing a P&L and delivering against financial objectives, including revenue growth and investment optimization
• Experience in fostering a culture of continuous improvement, experimentation, and agile delivery
• Healthcare Domain Expertise
• Deep understanding of healthcare data ecosystems, including EHRs, claims, clinical data, and interoperability standards (e.g., HL7, FHIR)
• Familiarity with healthcare regulations and compliance frameworks (e.g., HIPAA, HITECH)
• Technical & Strategic Expertise
• Solid grasp of AI/ML technologies, intelligent automation (RPA, IPA), and cloud platforms (e.g., AWS, Azure, GCP)
• Demonstrated ability to translate healthcare business needs into scalable, high-impact technology solutions
• Leadership & Influence
• Exceptional executive presence with the ability to influence and communicate effectively with C-level stakeholders
• Solid change management skills with a track record of driving cultural and operational transformation
• Financial & Operational Acumen
• Skilled in portfolio management, performance tracking, and ROI analysis using data-driven decision-making
• Innovation & Industry Awareness
• Passion for innovation with a solid pulse on emerging healthcare technologies and industry trends
• Other Key Competencies
  
  
  • Solid problem-solving, critical thinking, and strategic planning capabilities
  • Excellent communication, negotiation, and stakeholder engagement skills
  • Ability to thrive in a fast-paced, ambiguous environment with competing priorities