Senior Account Receivable Clerk - Cash Apps

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Cash Application role is a critical function within the Accounts Receivable team, responsible for ensuring that incoming customer payments are accurately and timely applied to the correct customer accounts and invoices. This role supports accurate financial reporting, cash flow visibility, and effective credit and collections operations.

Primary Responsibilities:

• Apply and reconcile daily cash receipts (lockbox, ACH, wire) and maintain accurate cash reports
• Manage unapplied cash, perform customer reconciliations, and share analysis with onshore teams
• Expertise in handling unapplied cash, payment discrepancies, short payments, overpayments, and refunds
• Support billing activities, resolve billing queries, and create/modify invoices as per client requirements
• Prepare A/R reports, large client account listings, and perform related reporting activities
• Manually apply cash receipts/credit memos/adjustments/write-offs
• Reconcile Cash - Balance cash received (bank deposits and/or treasury website) against cash applied (Accounting Tools)
• Seek assistance from onshore AR/Collection & billing partners to resolve issues
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• Proficiency with ERP systems (Oracle) and Excel
• Solid attention to detail and accuracy
• Analytical and problem-solving skills
• Effective communication and time-management skills

• 2+ years of hands-on experience in Cash Application, with exposure to Collections and RCM/O2C processes
• Intermediate Excel skills (VLOOKUP, Pivot Tables, reconciliation)
• Open for evening shifts: 15:30 to 01:00 (late night shift 17:45 to 03:30 during closing period)

• Commerce degree (B.com/M.com), Accounting, Finance, or related field
• Accounting background