Field Community Health Worker-Cumberland county, NC and surrounding areas

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As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social screenings, care coordination and member education.

Travel 50% in Buncombe County, NC , NC and surrounding areas within 120 miles.

Schedule Monday-Friday standard business hours. No nights, no weekends and no holidays. We offer our established staff the option to work 4 10-hour days (7 am-6 pm) in lieu of the traditional 8 hour 5/day week schedule. after employee has demonstrated competency with the role and are able to meet metrics, etc.

This position is filed-based with a home-based office.

If you reside in Cumberland county, NC, you'll enjoy the flexibility to telecommute as you take on some tough challenges.

Primary Responsibilities:

• Linking members to applicable community resources
• Complete field visits for screenings and preventative health educations when applicable
• Telephonic outreach to targeted members
• Keep the member out of the hospital by supporting regular visits to their primary physician
• Keep member actively engaged with their primary physician
• Support the member to ensure pick - up of their Rx
• Proactively engage the member to manage their care
• Provide member education
• Support transitions of care
• Create a positive and engaging experience for the member
• Help to keep members compliant with their care plans
• Collaborate with member's care team (community, providers, internal staff)
• Partner with and support care team by completing delegated tasks
• Knowledge and continued learning of community cultures and values
• Conduct individual-level screenings to capture member's current health care needs (e.g. Transitions of Care, Health Risk assessments)
• Engage member to participate in the screening process and collaboratively develop plan of care based on their individual needs, preferences, and objectives
• Participation in community events relating to preventative health

• High School Diploma/GED (or higher)
• 1+ years of experience with familiarity with the resources available in the community
• Must have a designated workspace inside the home with the ability to access high-speed internet
• Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
• Ability to travel locally (up to 50%), up to 150 miles round trip (75 miles one way) (includes mileage reimbursement)
• Must be a NC resident and have resided within the local community for 2+ years

• Bachelor's Degree (or higher) in Social Work and / or Health Care Administration
• Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Medical Assistant
• CHW Accreditation
• Experience working in Managed Care
• Knowledge of Medicaid population