Director of Software Engineering

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Director responsible for leading IT Operations, Reliability Engineering, Infrastructure Management, Cloud Engineering, and Security Operations within highly regulated environments. This role will drive operational excellence, platform reliability, cost optimization, while ensuring solid compliance and customer centric service delivery through adoption of fundamental operational practices, reliability engineering, and technology modernization.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead IT Operations, Infrastructure Management, Readiness, Cloud Engineering, and SecOps/Compliance functions leveraging automation, AI tools and solid engineering practices to reduce environment variability, manage performance and drive financial efficiency
• Critical Incidents: Provide situational critical incident response leadership, maintain internal and client communications; drive solid root cause analysis / postmortems and permanent issue resolution
• Environment Management: Manage on-prem, hybrid, and cloud hosting environments, ensuring platform supports both fit for use and fit for purpose requirements through proper architecture, modern implementation patterns, and solid observability
• Disaster Recovery: Develop disaster recovery plans and exercise capability in accordance with business continuity, contractual and regulatory requirements
• Financial Stewardship: Ensure proper financial management through consistent FinOp practices, monitor and report on cost variations and drive cost optimization opportunities
• Security: Maintain operational integrity and solid security posture through infrastructure product lifecycle management, patching, maintenance of minimum necessary access, zero trust designs, and rigorous testing
• Strategy and Planning: Provide infrastructure and platform strategy, modernization, and optimization leadership internally and consultatively in customer facing scenarios

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of Technology leadership in a highly matrixed environment, experience with customer interactions and solid service delivery
• 8+ years Infrastructure (on prem, hybrid & cloud) Hosting Management experience
• 8+ years Platform Architecture & Engineering for highly regulated environments
• 8+ years ITSM & Process Governance experience
• 8+ years Observability & Reliability Engineering (Ops Engineering/SRE) experience
• 8+ years of meeting Regulatory Compliance (Examples: FDIC, SOC2, SOX, PCI, FDA, HITRUST)
• 8+ years of Financial Management & FinOps experience
• SLA Management & Customer Engagement experience

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Client-provided location(s): Charleston, WV

Job ID: UHG-2342036

Employment Type: FULL_TIME

Posted: 2026-03-10T21:05:54