Workplace Services Coordinator II
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Workplace Services Coordinator II - Lowell, MA
• Serve as the first point of contact for employees, visitors, and customers and provides a warm, professional greeting while directing individuals appropriately.
• Answer, screen, and route incoming phone calls in a courteous and efficient manner, ensuring accurate message handling and timely follow-up.
• Manage front desk operations to ensure a positive, welcoming, clean and organized workplace experience at all times.
• Monitor and maintain front-of-house areas to ensure spaces remain professional, organized, and guest-ready.
• Coordinate and book high-demand, large conference rooms, ensuring accurate setup and availability.
• Act as a building concierge by assisting employees and guests with general inquiries, wayfinding, meeting logistics, and workplace resources.
Want more jobs like this?
Get Business Operations jobs in Lowell, MA delivered to your inbox every week.
• Partner with internal teams such as Workplace Services, IT, and Security to support daily office operations and visitor needs.
• Create and manage digital lobby display signs to ensure they remain current and within brand guidelines.
• Update team SharePoint site, create Microsoft Forms or SignUp Genius pages as needed.
• Support Workplace Events team with reporting/data needs, quarterly.
• Manage p-card reconciliation for WPS Director and complete expense reports as needed.
• Support additional administrative and reception-related tasks as needed to ensure smooth and efficient workplace operations.
BASIC QUALIFICATIONS:
• Has at least two years of experience in a corporate environment
• Proficient with Microsoft Office programs (specifically Excel, Word, SharePoint and PowerPoint), tech savvy, and have experience in social collaboration, design tools
• Advanced interpersonal skills: able to manage multiple projects, solve problems, exhibit excellent organizational abilities, is a self-starter, and has strong attention to detail
PREFERRED QUALIFICATIONS:
• Degree in Communications, Events Management, Hospitality are a plus
• Highly personable and able to work well across various teams
• Highly resourceful team-player, with ability to pivot in order to be effective independently
• Demonstrate excellent verbal and written communication skills
• Demonstrated ability to achieve performance goals and meet deadlines in a fast-paced environment
Location: Lowell Office
Hours: 8:00 a.m. to 5:00 p.m.
40 hours per week; this is an in-office position
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $38,800.00 to $55,750.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
Diversity and Inclusion