Tax Research Administrator III
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Title: Tax Research Administrator III (S3) - Noida
Position Summary
The Tax Research Administrator III (S3) is responsible for researching, analyzing, and resolving payroll tax notices across federal, state, and local jurisdictions. This role focuses on accurate and timely case resolution, compliance adherence, and effective communication with tax agencies and internal stakeholders.
The L3 operates with moderate independence, handling a mix of standard and moderately complex cases, while continuing to build deeper expertise in multi-state payroll tax regulations and reconciliation processes.
Payroll Tax Notice Resolution
-Research, analyze, and resolve federal, state, and local payroll tax notices within defined service level agreements.
-Perform QTD and YTD reconciliations of wages and tax amounts (withheld, reported, and deposited).
-Handle SUI, SIT, PFML, Workers' Compensation, and Local tax notices with accuracy and compliance focus.
-Identify discrepancies related to filings, payments, rates, and employee tax setup.
-Apply corrective actions to resolve notices and minimize penalties and interest.
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-Maintain accurate and timely case updates in Salesforce.
-Mentor Team and work towards Knowledge Sharing.
Agency & Stakeholder Communication
-Communicate with tax agencies to obtain information and resolve notice discrepancies.
-Collaborate with internal teams to gather required data and support case resolution.
- Provide clear and timely updates to stakeholders on case progress.
Quality & Continuous Improvement
-Ensure accuracy and completeness in case handling and documentation.
-Follow established SOPs and compliance guidelines.
-Identify recurring issues and escalate trends to supervisor.
-Participate in training sessions and knowledge-sharing initiatives.
-Support audit and compliance activities as needed.
Requirement
-Bachelor's degree in Business, Accounting, Commerce, Finance, or related field.
-3-5 years of experience in payroll tax research, compliance, or agency interaction.
Working knowledge of:
-Federal Payroll Taxes
-State Unemployment Insurance (SUI)
-State Income Tax (SIT)
-Local tax regulations
Basic to intermediate experience in Payroll tax.
-Familiarity with tax agency portals and payroll systems.
-Strong attention to detail and analytical skills.
-Good verbal and written communication skills.
-Ability to manage multiple cases and meet deadlines.
Preferred Qualifications
-Exposure to multi-state payroll tax environments.
-Experience with payroll tax filing systems.
-CPP/FPC (or working towards certification).
Core Competencies
Attention to detail
Analytical thinking
Time management and prioritization
Communication skills
Learning agility
Team collaboration
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
Diversity and Inclusion