Tax Research Administrator II

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

Primary/ Essential Duties and Key Responsibilities:
• Provides the research, analysis, and necessary reconciliation to respond to and resolve agency-related payroll tax notices and amendments within customer service level agreements
• Interacts with tax agencies, customers, and other areas internal to Ultimate Software
• Quickly reprioritizes work to minimize liability exposure for both the customer and for Ultimate Software. Special projects and additional duties will be assigned regularly
• Excellent knowledge of Tax Agency Portals with experience in dealing with the agency and resolving notice-related issues.
• Research and resolve payroll tax notices for multi-state tax entities.
• As part of the tax notice research process, it may be necessary to reconcile QTD and YTD tax amounts withheld, reported, and deposited on a quarterly and annual basis for assigned entities.
• Assist business units on payroll tax-related inquiries.
• Maintain and update tax notice cases in Salesforce with resolution progress, including communication to customers.
• Demonstrated experience performing tax reconciliations and analysis
• Ability to negotiate positive resolutions with customers and tax agencies