Staff Software Engineer- Eng

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

Role Overview

We are seeking a Staff Software Engineer to operate as a technical lead across Customs Build & Deployment, Custom Maintenance, and automation platform tooling. This role is critical to maintaining and evolving the systems that support deployment and maintenance of custom solutions across 250+ customer environments.

This position goes beyond individual contribution-it requires end-to-end technical ownership of build pipelines, deployment automation, and maintenance workflows, along with the ability to provide technical leadership across multiple workstreams (Feature, Test Automation, Build & Deployment, and Custom Maintenance).The ideal candidate brings a strong combination of software engineering, DevOps, and automation expertise, and is capable of driving both operational stability and platform improvements while acting as a key point of escalation and decision-making within the team.

Key Responsibilities:Technical Leadership & Ownership
Serve as a technical lead, providing guidance, design direction, and decision-making support
Act as a primary owner for build pipeline reliability, deployment processes, and Custom Maintenance workflows
Provide backup coverage for critical systems to eliminate single-threaded dependencies
Build & Deployment Automation
Own and enhance CI/CD pipelines (GitHub Actions and related systems) supporting large-scale deployments
Drive improvements in deployment reliability, error handling, and execution consistency
Lead efforts to optimize deployment performance and reduce operational overhead
Custom Maintenance & Release Support
Support and lead Custom Maintenance build preparation, merge, and release processes
Ensure customer customizations remain stable and compatible across service and emergency releases
Partner with offshore teams (e.g., Pune) to ensure smooth handoffs and execution of maintenance workflows
Platform & Tooling Development
Design and develop internal tools and automation to improve:
Build orchestration
Deployment workflows
Custom inventory and validation systems
Contribute to modernization of the platform (CI/CD, automation frameworks, developer experience)
Operational Stability & Incident Support
Act as a key contributor during production incidents, release issues, and escalations
Drive root cause analysis and preventative improvements to reduce recurring issues
Ensure systems are resilient, observable, and maintainable

Basic Qualifications:
6+ years of experience in software engineering, DevOps, or platform engineering roles
Proven experience with CI/CD pipelines and deployment automation (e.g., GitHub Actions, similar platforms)
Strong programming skills (e.g., C#, Python, PowerShell, or similar)
Experience supporting production systems and release processes at scale
Demonstrated ability to own complex systems end-to-end
Experience working across multiple teams or domains simultaneously
Technical Strengths
Build and deployment pipelines
Environment orchestration and automation
Release management and maintenance workflows
Ability to troubleshoot and resolve complex system and deployment issues
Experience developing internal tools and automation platforms
Leadership & Collaboration
Proven ability to operate at a lead level without formal authority