Sr UI & UX Designer

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the role
UKG is looking for an experienced and passionate User Experience Designer that advocates for User Centered Design while connecting our users with the value they seek. The candidate will be responsible for the overall usability and quality of one or more UKG products or features.

We are looking for individuals who have a passion for design and a keen eye for details. They possess extraordinary UX/UI design skills and a proven experience of applying user-centered design principles. While exercising a good eye for aesthetics, they can grasp and distill user problems and translate them into delightful and engaging solutions.

• Strategic Leadership & UX Vision: Support design leadership to develop our UX strategy and set the vision for product development, aligning with business goals and user needs. Advocate user-centered design principles and promote design thinking across the organization, influencing product direction and prioritization.
• Information Architecture & Service Design Thinking: Optimize navigation and user journeys by organizing content and establishing logical structures. Approach design holistically across mediums, focusing on atomic-level data and adapting to user interactions.
• AI Integration & Design Systems: Advocate for Generative AI in design processes to drive innovation, usability, and accessibility. Familiarity utilizing and contributing to dynamic design systems for consistent product quality.
• End-to-End Design & Execution: Lead the design process from concept to completion, including research, ideation, prototyping, testing, and iteration. Develop detailed wireframes and prototypes, ensuring high-quality implementation.
• Project Management & Collaboration: Manage commitments and deadlines across multiple projects, ensuring timely delivery. Collaborate with cross-functional teams to ensure design solutions are feasible, scalable, and aligned with business objectives.
• User Research & Data-Driven Design: Conduct and oversee user research to uncover insights and validate design decisions. Utilize data analytics to inform design choices and measure UX impact, developing user personas and journey maps.
• Process Improvement & Innovation: Define and refine design processes to enhance efficiency and support business goals, focusing on AI-driven methodologies. Incorporate innovative practices into product development by staying up to date with industry trends.
• Mentorship & Team Development: Work alongside principal and lead designers to contribute to team processes and assist with recruitment and talent development. Mentor junior designers, fostering continuous learning and growth.

• Expert using and educating others in the use of design and prototyping applications such as Figma, Framer, etc - and eagerly adopting new tools and techniques.
• Be a system thinker, comfortable with designing beyond your basic screen or user flow.
• Be comfortable with AI and staying informed or utilizing new technologies.
• 5-7+ years of experience as a User Experience Designer, Product Designer for Enterprise applications (not just websites or mobile apps).
• Bachelor's degree in a field related to User Experience Design.
• Communicating even complex concepts with clarity - verbally and in writing, in person and virtual.
• Compelling and engaging storytelling and presentation skills to share your design material with peers and leaders across disciplines.
• Identifying, recommending and enforcing design patterns, processes and best practices for your team.
• Skilled at defining design direction across multiple delivery platforms (responsive browser, mobile app, etc.)
• Advocating for customer value through influencing, understanding and building consensus across disciplines.
• A design Portfolio clearly demonstrating your work and influence on design practice and process.

• Domain-Driven UX Expertise: Leverage in-depth experience in areas such as payroll administration, employee compensation, tax compliance, and time tracking-as well as related domains like banking, billing, and financial systems-to drive user-centered design that aligns with regulatory requirements, business operations, and end-user needs.
• Empathy for Payroll Personas: Champion user needs by developing a nuanced understanding of payroll administrators, HR professionals, and employees navigating pay-related tools under time pressure and legal compliance demands.
• Localized & Global Pay Design Considerations: Support product localization efforts by designing experiences that adapt to regional payroll laws, pay frequencies, currencies, and tax rules across global markets.