Sr UI & UX Designer

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

About the role
UKG is looking for an experienced and passionate User Experience Designer that advocates for User Centered Design while connecting our users with the value they seek. The candidate will be responsible for the overall usability and quality of one or more UKG products or features.

We are looking for individuals who have a passion for design and a keen eye for details. They possess extraordinary UX/UI design skills and a proven experience of applying user-centered design principles. While exercising a good eye for aesthetics, they can grasp and distill user problems and translate them into delightful and engaging solutions.

• Strategic Leadership & UX Vision: Support design leadership to develop our UX strategy and set the vision for product development, aligning with business goals and user needs. Advocate user-centered design principles and promote design thinking across the organization, influencing product direction and prioritization.
• Information Architecture & Service Design Thinking: Optimize navigation and user journeys by organizing content and establishing logical structures. Approach design holistically across mediums, focusing on atomic-level data and adapting to user interactions.
• AI Integration & Design Systems: Advocate for Generative AI in design processes to drive innovation, usability, and accessibility. Familiarity utilizing and contributing to dynamic design systems for consistent product quality.
• End-to-End Design & Execution: Lead the design process from concept to completion, including research, ideation, prototyping, testing, and iteration. Develop detailed wireframes and prototypes, ensuring high-quality implementation.
• Project Management & Collaboration: Manage commitments and deadlines across multiple projects, ensuring timely delivery. Collaborate with cross-functional teams to ensure design solutions are feasible, scalable, and aligned with business objectives.
• User Research & Data-Driven Design: Conduct and oversee user research to uncover insights and validate design decisions. Utilize data analytics to inform design choices and measure UX impact, developing user personas and journey maps.
• Process Improvement & Innovation: Define and refine design processes to enhance efficiency and support business goals, focusing on AI-driven methodologies. Incorporate innovative practices into product development by staying up to date with industry trends.
• Mentorship & Team Development: Work alongside principal and lead designers to contribute to team processes and assist with recruitment and talent development. Mentor junior designers, fostering continuous learning and growth.

• Expert using and educating others in the use of design and prototyping applications such as Figma, Framer, etc - and eagerly adopting new tools and techniques.
• Be a system thinker, comfortable with designing beyond your basic screen or user flow.
• Be comfortable with AI and staying informed or utilizing new technologies.
• 5-7+ years of experience as a User Experience Designer, Product Designer for Enterprise applications (not just websites or mobile apps).
• Bachelor's degree in a field related to User Experience Design.
• Communicating even complex concepts with clarity - verbally and in writing, in person and virtual.
• Compelling and engaging storytelling and presentation skills to share your design material with peers and leaders across disciplines.
• Identifying, recommending and enforcing design patterns, processes and best practices for your team.
• Skilled at defining design direction across multiple delivery platforms (responsive browser, mobile app, etc.)
• Advocating for customer value through influencing, understanding and building consensus across disciplines.
• A design Portfolio clearly demonstrating your work and influence on design practice and process.

• Domain-Driven UX Expertise: Leverage in-depth experience in areas such as payroll administration, employee compensation, tax compliance, and time tracking-as well as related domains like banking, billing, and financial systems-to drive user-centered design that aligns with regulatory requirements, business operations, and end-user needs.
• Empathy for Payroll Personas: Champion user needs by developing a nuanced understanding of payroll administrators, HR professionals, and employees navigating pay-related tools under time pressure and legal compliance demands.
• Localized & Global Pay Design Considerations: Support product localization efforts by designing experiences that adapt to regional payroll laws, pay frequencies, currencies, and tax rules across global markets.