Sr Learning Experience Designer

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

The Learning Experience Designer III supports the UKG Learning and Community team strategy and delivers high-quality educational solutions in a blended learning model. We are looking for a Learning Experience Designer to help our customers learn and master our HCM and/or Workforce Management products. The Learning Experience Designer is a member of the UKG Learning, Community & Adoption Team and is responsible for the design and development of standardized education solutions for multiple UKG products in a variety of vertical industries.

Principal Responsibilities:

Using UKG design processes, templates, procedures, and tools, rapidly design and develop engaging and impactful learning activities and compelling course content, including but not limited to job aids, e-Learning, and instructor-led course materials

Work with subject matter experts to identify the target audience's training needs and product capabilities

Work with Learning Leads and your manager to ensure projects are completed on time and according to design, development, and quality standards

Conduct internal reviews and testing to evaluate courseware during the design and development phases

Stay current in training trends and recommend other training media, methods, and approaches to implement new ideas in a cost-effective manner

Attend product training sessions and work with UKG products to become a product expert

Solves moderately complex issues

Acts as a resource and may provide guidance/training for other team members

May lead team projects with limited risks and resource requirements

Assists in establishing/maintaining team processes and procedures

Required Skills and Education:

Bachelor's degree or equivalent required; Master's degree preferred. Formal education in Adult Education or Instructional Design preferred. Minimum three years' experience designing and developing learning assets for software applications. Experience creating learning in HCM or absence is preferred

In-depth knowledge of learning theories and instructional design models. Experience working in an Agile (SAM) and waterfall (ADDIE) design environments preferred

Strong proficiency with industry standard design software, such as Camtasia and Articulate 360 applications

Proven ability to develop software training that incorporates adult learning theories, visual learning design, and interactive training techniques. Experience with learning development in multiple modalities including instructor-led training (synchronous and asynchronous) and eLearning (including for mobile devices). Samples required

Proven ability to work in teams and independently, manage multiple projects, juggle multiple changing priorities, demonstrate high attention to detail, and meet tight deadlines

Strong oral/written communication and editing skills, ability to communicate concrete and abstract ideas for the appropriate audiences. Strong project management skills with the ability to manage multiple projects, juggle multiple changing priorities, and meet tight deadlines.

Other preferred skills:

Experience using Heretto or other DITA authoring tools.

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com