Senior Product Manager - Generative AI & LLMs

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Role:

UKG Ready is looking for a visionary Product Manager to lead the development and evolution of products powered by Generative AI and large language models. This is a unique opportunity to shape the future of our AI capabilities - from core model integrations to user-facing experiences that push the boundaries of what's possible with LLMs.
You'll work closely with researchers, engineers, designers, and customers to define the product vision, strategy, and roadmap. Your job is to ensure our AI-driven products are not only innovative and technically sound, but also deeply aligned with user needs and ethical considerations.

Description:

UKG Ready looking for a Product Manager with a passion for building practical, user-centered AI experiences - someone who's excited to guide the development of GenAI solutions powered by large language models (LLMs) from research to real-world impact.
This role sits at the intersection of product, engineering, and AI research. You'll help shape the roadmap for how we deliver value through capabilities like prompt orchestration, retrieval-augmented generation (RAG), LLM evaluation, and scalable deployment - all while keeping users, ethics, and performance top of mind.
You'll collaborate with cross-functional teams to define product requirements, prioritize backlogs, run experiments, and track outcomes. This is a hands-on product management role where technical curiosity, strong communication, and user empathy are key.

Activities:

• Define and own the roadmap for GenAI product capabilities, collaborating closely with engineering and research teams
• Translate complex AI concepts (e.g., embeddings, prompting strategies, vector search, eval frameworks) into usable, testable product features
• Partner with stakeholders across engineering, product, UX, and other AI pillars within UKG on go-to-market plans to ensure a cohesive experience
• Identify opportunities for AI-native product features, prototypes, and improvements
• Run agile ceremonies including sprint planning, grooming, and demos
• Incorporate feedback from customer interactions, usability testing, and AI system behavior analysis
• Support internal education and evangelism around GenAI capabilities and best practices
• Contribute to evaluation criteria for LLM outputs, fine-tuning effectiveness, and retrieval performance
• Actively monitor performance, metrics, and error rates of GenAI components in production

About you,

Basic Qualifications: