Process and Project Manager

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

The position is based in our Sofia office and operates under a hybrid working model, with three days onsite and two days remote.

Job Summary

We are seeking a detail-oriented and proactive Process and Project Manager to lead cross-functional projects from initiation through delivery. The Project Manager will be responsible for planning, executing, and closing projects on time, within scope, and within budget while ensuring alignment with business objectives and stakeholder expectations.

Key Responsibilities
• Lead the planning, execution, monitoring, and closure of projects;
• Define project scope, goals, deliverables, timelines, and success metrics;
• Develop and maintain detailed project plans, schedules, and budgets;
• Coordinate cross-functional teams and manage resource allocation;
• Identify, assess, and mitigate project risks and issues;
• Communicate project status, milestones, and risks to stakeholders and leadership;
• Manage changes to project scope, schedule, and costs using appropriate controls;
• Ensure project documentation is complete, accurate, and up to date;
• Facilitate meetings, workshops, and retrospectives;
• Drive continuous improvement in project management processes.

Required Qualifications
• Bachelor's degree in Business, Management, or a related field (or equivalent experience);
• Proven experience managing projects from start to finish;
• Strong organizational, time management, and problem-solving skills;
• Excellent verbal and written communication skills;
• Ability to manage multiple priorities in a fast-paced environment;
• Proficiency with project management tools (e.g., Jira, Asana, MS Project, Smartsheet).

Preferred Qualifications
• Project Management certification (PMP, PRINCE2, CSM, or equivalent);
• Experience working in Agile, Scrum, or hybrid project environments;
• Experience managing cross-functional or remote teams (in a project setting);
• Industry-specific experience (e.g., software, finance).

Key Competencies
• Stakeholder management;
• Risk and issue management;
• Strategic thinking;
• Collaboration and leadership;
• Attention to detail;
• Adaptability and resilience.

Benefits

• 25 to 28 days of annual leave;
• Medical coverage provided by Bulstrad for you and your dependents;
• Life, AD&D, Disability & critical illness coverage provided by DZI;
• Meal vouchers provided by Edenred - EUR 85 per month;
• Employee Assistance Programs available 24/7;
• Global Tuition Reimbursement program - up to EUR 3 425 per year;
• Fertility support - up to EUR 6 525 per year;
• Adoption assistance;
• Business travel insurance;
• U choose program - EUR 275 every quarter to be spent on eligible items.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com