Presales Solutions Consultant SMB

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Team

At UKG, our mission is to inspire every organization to build a workplace where people come first. You'll join the Global Presales team supporting our SMB Sales organization, a fast-growing, dynamic area where agility and creativity truly shine.

We're a passionate group of consultants and technologists who partner closely with sales, marketing, and product teams to help small and midsize businesses understand how UKG's people-centric technology can drive real impact. Collaboration, curiosity, and continuous learning are at the heart of what we do.

About the Role

As a Presales Solution Consultant in SMB, you'll be at the intersection of technology, sales, and strategy, serving as a trusted advisor to prospects and customers as they explore how UKG's people-centric solutions can transform their HR, Payroll, and Workforce Management operations.

• Lead discovery conversations with prospects to uncover challenges, pain points, and goals within HR, Payroll, and workforce processes.
• Become a product expert: Master the intricacies of UKG's powerful suite of HCM, Pay, and Workforce Management solutions, and connect product capabilities to real-world outcomes.
• Design and deliver compelling demonstrations that clearly articulate how UKG's solutions drive measurable business outcomes.
• Partner with sales teams throughout the buying journey from early discovery through to deal close ensuring a consistent, consultative, and value-driven approach.
• Translate complex requirements into tailored solution proposals that resonate with executive and operational stakeholders alike.
• Collaborate with the best: Work alongside a talented, passionate, and supportive presales team, as well as sales, marketing, and product colleagues who share your drive for excellence.
• Make an impact: Help small and emerging market organizations achieve big results through innovation, technology, and people-first strategies.
• Stay curious and informed: Keep pace with evolving market trends, customer needs, and competitive offerings in the small market and emerging market space.

• 1+ years of experience in a customer-facing go to market role, i.e presales, solution consulting, sales, or sales enablement (SaaS or technology-based preferred).
• Strong communication and presentation skills with the ability to engage diverse audiences.
• Familiarity with CRM systems such as Salesforce or similar platforms.
• Comfortable managing multiple projects or opportunities in a fast-paced environment.
• Willingness to travel up to 25% of the time.

• Hands-on or domain experience in HR, Payroll, Workforce Management, or HCM software.
• Proven ability to conduct engaging demos, proof-of-concepts, or solution workshops that lead to measurable results.
• Professional certifications such as FPC/CPP (American Payroll Association) or PHR/SPHR (Human Resources) are a plus.
• Demonstrated ability to translate business challenges into technology-driven solutions and value stories.
• Bachelor's degree in Business Management, Information Systems, Information Technology, Industrial Engineering, or a related discipline.
• Relevant internship or project experience in a related field is a plus.