Payroll Associate II
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
The Payroll Associate II performs Global payroll-related functions, including reviewing payroll inputs, review and analysis of global payroll reports in a multi-site, multi-state, high-volume environment for UKG Inc.'s customers who utilize our Managed Services product offering. The Payroll Associate II provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.
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• Performs payroll-related functions including but not limited to payroll inputs review, analysis of global payroll reports, audits, and maintenance.
• Ability to perform all duties of Payroll Analyst
o Adjustments/amendments
o GL Balancing and auditing
o Tax Reconciliation
o Management and Support of employee data file imports (GOAT Files)
o Management and Support of Time File Imports
o Perform audits of import data.
o Additional Integration/Interface Support as needed
o Reporting Support
• Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs.
• Builds strong partnership with clients by providing superior service.
• Participate in cross-training within other departments
• Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve
• Develops and maintains awareness of SOC requirements and accountable for compliance of each task performed.
• Quickly and easily adapts to change and shifting priorities with
enthusiasm.
• Actions and words consistently provide positive motivation and
influence to their team and other teams within Employer Services
• Understands priorities and what is most important to both internal
and external customers.
• Eagerly meets business opportunities and challenges head-on.
• Leads by example.
• Proficient report writing capabilities.
• Detail oriented, exhibiting strong organizational, problem-solving,
and analytical skills.
• Advanced knowledge using the Microsoft Office Suite of software to
include Outlook, Word and Excel, including VLOOKUP, formulas,
and data analysis.
• Ability to analyze and resolve problems.
• Ability to understand and follow written and verbal instructions.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Coordinate multiple tasks simultaneously.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
Diversity and Inclusion