Data Operations Representative
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
About the Team:
The Daily Ops Team processes Periodic, Quarterly, Annual, and Amended paper tax filings and check payments for our customers. We work closely with the Trust, Amendments, Tax Notice, QE Filing Ops, and Payment Services System Support Teams.
About the Role:
As a Data Operations Representative, you will be a crucial part of the Daily Ops Team, responsible for processing periodic, quarterly, annual, and amended paper tax filings and check payments on behalf of our clients. This role requires a high degree of accuracy, efficiency, and the ability to collaborate effectively with various teams within the organization. This role requires a blend of independent work and teamwork, with a strong emphasis on organization, multi-tasking, and meeting deadlines.
* This role is required to be onsite 5 days per week (Monday-Friday) in our Irving, TX office location. *
Your key responsibilities will include:
• Tax Filings and Payments: Process periodic, quarterly, annual, and amended paper tax returns and check payments. Ensure that all documents are accurately prepared, printed, scanned, and shipped to the appropriate tax agencies in a timely manner.
• Document Handling: Utilize Salesforce and Smartsheet to print and manage requests. Maintain detailed records of all transactions and correspondence related to tax filings and payments.
• Interdepartmental Collaboration: Work closely with the Trust, Amendments, Tax Notice, QE Filing Ops, and Payment Services System Support Teams to coordinate activities, address issues, and ensure smooth operations.
• Client Support: Provide professional support to clients regarding their tax filings and payments. Address inquiries and resolve issues promptly.
• Quality Assurance: Review documents for accuracy and completeness before submission. Ensure compliance with all relevant tax regulations and internal procedures.
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• Task Management: Effectively prioritize and manage multiple tasks to meet deadlines and maintain high-quality service.
• Workflow Coordination: Collaborate with team members to prioritize tasks and manage workload effectively, ensuring all deadlines are met.
Basic Qualifications:
• Attention to Detail: Strong focus on accuracy and thoroughness in processing tax documents and payments.
• Multi-tasking: Ability to handle multiple responsibilities simultaneously and prioritize tasks effectively.
• Communication Skills: Excellent verbal and written communication skills for interacting with clients and team members.
• Team Collaboration: Ability to work well both independently and as part of a team. Experience in a collaborative work environment is beneficial.
Preferred Qualifications:
• Technical Proficiency: Experience with Salesforce, Smartsheet, and other relevant software. Familiarity with tax filing processes is advantageous.
• Experience: Previous experience in tax filing, payments processing, or a related administrative role is preferred. A high school diploma or equivalent is required, with additional education or certification in accounting or finance being a plus.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $32,100.00 to $46,100.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
Diversity and Inclusion