Strategy & Operations Manager (Consumer), Delivery - UK&I

About the Role

The United Kingdom & Ireland (UKI) Consumer Operations team is responsible for shaping and executing Uber Eats' consumer growth strategy across the region. Our work requires cross-functional alignment, rigorous data analysis, structured problem-solving, and the ability to influence senior leadership. If you are an analytical, strategic, and collaborative operator seeking to make an impact in one of Uber's most important markets, we'd love to hear from you. Save

What you will do

As the owner of our new and existing consumer growth budgets, you will drive consumer and demand growth for the Delivery business. You'll oversee the deployment of the latest demand-generation technology in the UK and partner with cross-functional teams to deliver the consumer growth strategy. Operating in one of Uber Eats' most competitive and high-potential markets, you will play a critical role in sustaining growth by optimising budgets and turning strategic insights into data-driven action.

• Manage a significant eight-figure monthly demand-generation budget for Eats UKI, ensuring optimal allocation, efficiency, and measurable impact.
• Design and execute scalable growth strategies across the Delivery platform, collaborating closely with UK senior leadership and Strategic Finance.
• Recommend budget distribution across multiple teams and channels, including Acquisition, Resurrection, Product, Performance Marketing, Local Operations, and Commercial.
• Lead strategic campaigns across owned channels (in-app, CRM, etc.) to drive user acquisition, engagement, and retention.
• Deliver actionable insights to Regional and UKI Delivery Leadership on demand performance, budget deployment, and strategic planning.

What you will need

• Bachelor's or advanced degree in Business Analytics, Engineering, Mathematics, Finance, Econometrics, or a related field.
• Minimum 3 years of experience in a similar role, with proven stakeholder management and adaptability in fast-paced environments.
• Strong technical and analytical skills, including advanced SQL and proficiency in Python for data science or automation.
• Practical knowledge of statistical analysis and experimentation design (e.g., A/B testing).
• Demonstrated ability to work with senior executives in large, matrixed organisations.
• You are a truth seeker. The ability to self-start, investigate and get the required data, along with learning how to use new tools, will make you much more effective in this role. You enjoy being a self-starter with a proactive attitude
• Experience in marketplace businesses, consumer tech, food delivery, or e-commerce
• Direct experience managing multi-million dollar budgets with measurable ROI impact
• Proven track record of designing and executing growth strategies in highly competitive markets
• Hands-on experience with data visualisation tools (Tableau, Looker, Power BI) and automation

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): London, United Kingdom

Job ID: Uber-149018

Employment Type: FULL_TIME

Posted: 2025-09-30T00:28:38