Strategic Operations Manager - Retail Mexico
About the Role
Uber Eats is revolutionizing the future of Retail by building the world's most dynamic and far-reaching marketplace for on-demand local commerce. To deliver on this vision, we need strong operational and strategic thinkers who can keep pace with rapid growth and help turn ambition into execution.
As a Strategic Operations Manager for Retail in Mexico, you'll play a pivotal role in driving operational excellence by leading inventory operations and optimizing logistics and supply chain processes. At the same time, you'll leverage data and insights to shape strategy, streamline costs, and design scalable solutions.
This is a hybrid role - blending hands-on operational leadership with the strategic and analytical thinking needed to help Uber Eats scale its Retail vertical. Your work will directly influence how we grow, innovate, and win in Retail.
What the Candidate Will Do:
- Own and optimize inventory operations across Mexico, ensuring accuracy, reliability, and efficiency for merchants, delivery partners, and consumers.
- Improve logistics and procurement processes, delivering sustainable cost efficiencies and operational reliability.
- Design scalable systems and processes, enabling the business to reduce manual effort and prepare for long-term growth.
- Deliver data-driven insights by owning reporting and analytics, highlighting key trends, risks, and opportunities for improvement.
- Shape strategy through execution, tackling complex problems with structured thinking and turning insights into actions that drive measurable impact.
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Preferred Qualifications:
- 3+ years of professional experience in supply chain, logistics operations, consulting, strategy, or analytics.
- Advanced proficiency in SQL and Excel/Google Sheets.
- Strong communication skills in both English and Spanish, with the ability to engage diverse stakeholders.
- A balance of hands-on operational execution and strategic, big-picture thinking.
- Comfort working in fast-paced, ambiguous environments.
Bonus Points:
- Familiarity with Python, R, Stata, or other advanced data tools.
- Experience with procurement systems and logistics platforms (e.g., Coupa, ERP tools).
- Background in marketplace, retail, or high-growth tech environments.
- Structured problem-solving mindset: able to bring clarity to complexity and drive strategic decision-making.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program