Strategic Operations Manager Germany - Taxi Lead
About the Role
Uber is seeking a Strategic Operations Manager to shape and drive the Taxi strategy for the German market. This role will focus on setting the long-term direction for Taxi, turning strategic priorities into high-impact outcomes, and accelerating growth across the platform. As the Taxi Lead, you'll work cross-functionally and with external partners to influence how Taxi is integrated into Uber's broader mobility offering and deliver meaningful impact for riders, drivers, and cities across Germany.
Germany Country Manager Team
The Germany Country Manager team shapes and executes the strategy for Uber's Star market Germany. The team is responsible for strategically evaluating, shaping, and implementing new market initiatives, while setting the direction for how Uber grows and evolves in Germany. Working across functions and with senior leadership, the team drives high-impact decisions that influence performance across cities and shape the future of mobility in the German market.
What You'll Do
1\. Develop and drive the Taxi strategy for the German market
2\. Identify, launch and scale Taxi enablement products and initiatives
3\. Improve and expand partnerships with local Taxi dispatchers and companies
What You'll Need
1\. 3+ years of experience in technology/consulting/or other fast-paced operational environments.
2\. Project management skills: You have a proven understanding of the project management fundamentals, and can implement cross-functional projects. You are process driven & can convert ambiguous business requirements into structured business processes with standard operating procedures.
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3\. Strong analytics skills: you are able to analyze the performance of your initiatives and derive data-based recommendations for improvement
4\. See the forest & trees: Ability to think strategically and operationally, delivering the day to day while defining and leading the future direction. Ability to translate strategies into detailed execution plans and to take them to its desired outcomes
5\. Strategic Approach: You are comfortable in the detail, but are also able to see the bigger picture and pivot strategically as the environment around you changes
6\. Good communication and collaboration skills: You are good at working with diverse teams, understanding different perspectives and building solutions together
7\. German fluency
Bonus Points If
1\. SQL knowledge preferred (and if not, must possess an aptitude to learn quickly as it will quickly form part of your day-to-day activity)
2\. Mobility Tech tool knowhow preferred (e.g. Forge, Flipr, Flow, Querybuilder)
3\. Best if a candidate brings a good understanding of Ops-related processes wrt Compliance, CRM, Prod/ Eng
Key projects
1\. Define the taxi coalesce strategy for Germany across cities and products
2\. Roll-out coalesce M1 solution to UberX products in relevant cities across Germany
3\. Expand coalesce M1 solution to non-core product (e.g. Electric, Women Driver, etc.) across relevant cities
4\. Define the launch strategy of the taxi coalesce product M2 and launch across Germany
5\. Further develop taxi dispatcher strategy and drive deals/ partnership agreements
6\. Launch Uber Pro, Heatmaps/Driver Guidance
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program