Sr. Strategy & Operations Manager

About the Role

Merchants are at the heart of the Uber Eats experience, shaping the quality, variety, and reliability of what customers enjoy on our platform. Uber Eats Japan is now seeking a dynamic and strategic-minded individual to join as a Sr. Strategy & Operations Manager. In this role, you will be responsible for proactively designing and managing initiatives across the entire spectrum of merchant lifecycle-driving better merchant selection, performance, and engagement.

Your Impact In Role

1. Analyze data, synthesize insights, and distill key takeaways to inform critical business actions and decision-making
2. Define and monitor key performance metrics, building intuitive dashboards and reporting frameworks that provide clear visibility into business health and guide leadership decisions
3. Translate merchant strategy into execution by designing and implementing operational initiatives that enhance merchant reliability, engagement, and overall experience
4. Lead workstreams with relevant cross-functional partners (e.g., Sales, Operations, Legal) by aligning on priorities and driving key critical initiatives forward

The Experience You'll Bring

1. 5+ years of relevant experience in Strategy, Operations, Consulting, High-Growth Tech or related fields
2. Problem-solver; ability to tackle ambiguous problems logically using structured, data-driven approaches
3. Strong analytical abilities, including proficiency in SQL and data analysis to inform decision-making
4. Excellent communication, coordination, and stakeholder management skills
5. Highly self-motivated, with the ability to work independently and manage multiple workstreams simultaneously

Preferred Qualifications

1. Proficiency in business-level Japanese
2. Advanced SQL, automation and modelling a plus

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Tokyo, Japan

Job ID: Uber-149006

Employment Type: FULL_TIME

Posted: 2025-10-01T00:29:37