Sr Safety Operations Manager
About the Role
We're looking for an individual who is passionate about trust and safety to join our US & Canada Safety Operations team. In this role, you'll become a subject matter expert on the core safety issues impacting our Mobility and Delivery platforms and the levers we can pull to address them. Using that knowledge, you'll support the development of policies governing how we should react to reports of concerning behavior and proactive initiatives to ensure safety for human-driven and autonomous trips on our platform.
You will sit at the intersection of policy, data, and technology, developing proactive initiatives to reduce dangerous driving behaviors and road safety incidents while guiding Uber's approach to safety for our AV partners. Additionally, you will serve as a focal point for internal AV safety coordination across Uber. This is a highly cross-functional role that requires the ability to switch between high-level strategic thinking and tactical execution in a complex, evolving environment.
What You'll Do
- Review and summarize safety incidents from human-driven and AV trips, coordinate our response to high severity events, and keep a pulse on core safety metrics and KPIs
- Develop subject matter expertise by reviewing safety data and macro trends in the rideshare and AV industry as well as internal incident data. Leverage that knowledge to conduct safety assessments and drive platform improvements for human-driven and AV trips
- Provide support for the development of AV safety best practices through Uber's membership in the Automated Vehicle Safety Consortium
- Stakeholder Management: Be the glue that brings teams together across Product, Engineering, Legal, Policy, and other functions to drive decisions on strategically important questions, and deliver on shared goals and priorities.
Want more jobs like this?
Get Data and Analytics jobs in San Francisco, CA delivered to your inbox every week.
- Product Innovation: Work with product and engineering teams to build innovative technology solutions that support our goals of reducing road safety incidents on the platform.
Basic Qualifications
- 4+ years of experience in strategy, operations, consulting, analytics, or a related field
- Bachelor's Degree
- Proficiency in Excel and Google Sheets
Preferred Qualifications
- Experience working in a related field such as Trust and Safety, Regulatory Compliance, Operations, or any transportation related field (2+ years)
- Ability to overcome unforeseen challenges or obstacles
- Strong project management skills; can bring order to ambiguous problems and help align all partners through to execution
- Strong written and verbal communication skills, including drafting executive summaries, white papers, and presentations
- Phenomenal collaborator and someone who proactively partners across teams
- Proven ability to respond to unexpected and challenging situations quickly
- Data management skills; SQL proficiency is a plus
- Self-motivated with the ability to work independently
- Practical expertise in risk management frameworks and their application
For Chicago, IL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year.
For New York, NY-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program