Sr. Product Operations, Ads Platform & Tooling
About the Role
The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally, that we have the right go-to-market strategy, and that we ensure that our business and product teams have clear shared goals. Product Operations works closely with cross-functional partners across tech and ops to ensure that surface needs, prioritize, test, rollout, and iterate on products.
You'll partner with leaders across Product, Ops, Engineering, Finance, Accounting and more- aligning strategy, execution, and measurement so we can scale our Advertiser Tooling and Billing platform. This is a high-visibility role where your work will shape how Uber Ads are managed across the world.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Lead a community of strategic leaders to encourage a significant impact to the business
- Maintain regular communications with key team members across the org
- Develop and scale advertiser tools, such as creative management, campaign management, and billing, to provide ad operations teams and other teams with essential advertiser campaign, customer, and payment data.
- Partner with finance and sales teams to ensure accurate and efficient billing operations.
- Ensure functional partners are aligned on key objectives for the program/product
- Advise product teams on the global feasibility of products throughout the product lifecycle
- Develop an end-to-end product rollout plan, and project-manage implementation
- Collaborate with key team members (legal, tax, policy, support, etc) to prepare managed services and billing products for launch
- Track core business metrics related to the product
- Identify key problem areas and/or geographies impacted by product post-launch
- Surface and advocate for key insights from the business to advise product improvement
---- Basic Qualifications ----
- 6+ years experience in operations, business consulting, finance or similar analytical role
- Excellent communication, the ability to engage internal stakeholders and external customers
- Deep understanding of the user experience
- Ability to leverage data to inform and support critical decisions
- Strategic alignment, able to bring key stakeholders across functions together
- A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
- Ability to foster collaboration and facilitate teamwork
- Effective prioritization
- Basic SQL knowledge (ability to write and understand simple SQL queries).
- A technical aptitude and comfort working with engineers and understanding API integrations.
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---- Preferred Qualifications ----
- Prior experience working on global projects, or in an international setting
- Prior experience working with advertising platforms and/or in the digital ads space
- User or market research experience is a plus
- Economics or quantitative experience is a plus
- Strategic alignment, able to bring key partners across functions together
- Proven project management across large complex projects
- SQL proficiency
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program