Sr Operations Manager, Japan Growth Ops, Retail
1 week ago• Tokyo, Japan
Consumer Growth Manager - Uber Eats Japan
About the role
We're looking for a data-driven growth professional to drive consumer acquisition, engagement, and retention initiatives across Japan. You'll partner with Marketing, Operations, and cross-functional teams to execute high-impact campaigns that grow and retain our user base.
What you'll do
Campaign execution & growth strategy
- Execute consumer growth campaigns across the full lifecycle: acquisition, engagement, and retention
- Translate data insights into actionable recommendations and execution plans
- Support development of consumer growth strategy in partnership with Marketing and Operations
Operations & performance management
- Manage day-to-day campaign execution, including timelines, coordination, and goal tracking
- Monitor and analyze key performance metrics: user health, campaign effectiveness, and communication performance
- Provide insights and recommendations based on performance data
Cross-functional collaboration
- Coordinate with Operations, Sales, Strategy & Planning, Marketing, Legal, Product, and Global teams
- Align stakeholders to ensure smooth campaign delivery and strategic alignment
- Communicate clearly across functions to drive execution excellence
Basic qualifications
- 7+ years of experience in marketing, operations, strategy, or finance
- Experience in fast-growing or consumer-focused businesses
- Strong analytical skills: SQL proficiency and comfort working with data to drive decisions
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- Fluent English with the ability to communicate clearly across functions
- #GoGetIt mindset with customer obsession
Preferred qualifications
- Experience owning consumer growth, lifecycle management, or retention strategies
- Japanese fluency or strong working proficiency
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Clear communicator with a collaborative, growth-oriented approach
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Client-provided location(s): Tokyo, Japan
Job ID: Uber-159128
Employment Type: FULL_TIME
Posted: 2026-05-14T00:03:28
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program