Sr Operations Manager, Japan Growth Ops, Retail

Consumer Growth Manager - Japan

About the Role

We're looking for a data-driven growth professional to drive consumer acquisition, engagement, and retention initiatives across Japan. You'll partner with Marketing, Operations, and cross-functional teams to execute high-impact campaigns that grow and retain our user base.

What You'll Do

Campaign Execution & Growth Strategy

• Execute consumer growth campaigns across the full lifecycle: acquisition, engagement, and retention
• Translate data insights into actionable recommendations and execution plans
• Support development of consumer growth strategy in partnership with Marketing and Operations

Operations & Performance Management

• Manage day-to-day campaign execution, including timelines, coordination, and goal tracking
• Monitor and analyze key performance metrics: user health, campaign effectiveness, and communication performance
• Provide insights and recommendations based on performance data

Cross-Functional Collaboration

• Coordinate with Operations, Sales, Strategy & Planning, Marketing, Legal, Product, and Global teams
• Align stakeholders to ensure smooth campaign delivery and strategic alignment
• Communicate clearly across functions to drive execution excellence

What You'll Need

Required Qualifications

• 4+ years of experience in marketing, operations, strategy, or finance
• Experience in fast-growing or consumer-focused businesses
• Strong analytical skills: SQL proficiency and comfort working with data to drive decisions
• Fluent English with ability to communicate clearly across functions
• #GoGetIt mindset with customer obsession

Preferred Qualifications

• Experience owning consumer growth, lifecycle management, or retention strategies
• Japanese fluency or strong working proficiency
• Strong project management skills with ability to manage multiple initiatives simultaneously
• Clear communicator with collaborative, growth-oriented approach

What Success Looks Like

• Driving measurable growth in user acquisition, engagement, and retention metrics
• Executing campaigns on time and on target with clear ROI
• Building strong cross-functional partnerships that accelerate execution
• Using data to identify opportunities and optimize performance

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Tokyo, Japan

Job ID: Uber-153201

Employment Type: FULL_TIME

Posted: 2026-01-15T00:34:11