Sr Operations Associate, Uber Flash (Envios)

About the Role

We are looking for an individual who has strong operational and analytical skills, a strategic business sense, great stakeholder management and project management skills. In this role, you will play a critical role in creating, tailoring and executing the strategy of one of our key products for Brazil. Your work will consist of understanding users pain points, suggesting solutions for their key problems and executing them through a cross-functional work with other teams across Uber in order to drive growth.

What the Candidate Will Do

• Strategic Ownership: Be one of the main advocates for a product vertical in Brazil helping to develop and implement strategy to achieve business priorities.
• Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business.
• Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach that will be shared and executed across different teams.
• Process Optimization: Implement, optimize, and scale core analyses and processes across Brazil
• Stakeholder Management: Maintain productive working relationships with peers and cross-functional partners across operations, product/eng, marketing, customer support, communications, policy, and legal to implement initiatives

Basic Qualifications

• +5 years experience in operations, business consulting, strategic planning, innovation or similar analytical role
• Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
• Planning & Organization: Ability to create project plans with project stages, milestones, basic interdependencies, and owners
• Project Management: Deliver work through others, being able to execute things that are not within our scope through a good governance
• Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
• English proficiency: you'll need to be able to interpret and present information in English to various audiences, being engaging and comprehensive, but succinct on your speech
• Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements

Preferred Qualifications

• Customer centric vision: Knowing how to really understand users pain points through data and qualitative insights and also how to deliver good solutions for their pain points.
• Advocate for Change: Experience proposing and prioritizing product features that improve user experience and drive growth, collaborating with global Product teams to turn local insights into global innovations.
• Strong Communication (Verbal and Written): Excelling at conveying ideas, expectations, and strategies clearly and persuasively to diverse stakeholders - including peers, senior executives, and external partners.
• Experience with Google Sheets and SQL

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): São Paulo, Brazil

Job ID: Uber-152891

Employment Type: FULL_TIME

Posted: 2026-01-07T00:32:21