Sr. HR Business Partner - Delivery

About the Role

Uber's People & Places (P&P) team handles all things people-related so that our employees worldwide are empowered to do their best work. Our HR Business Partner (HRBP) organization partners closely with business leaders to enable their strategies, shape organizational effectiveness, and build high-performing teams.

As a Senior HR Business Partner supporting Global Accounts and Direct in the Delivery organization, you'll work alongside senior leaders who manage Uber's most strategic merchant partnerships and innovative Direct offering. You'll play a critical role in driving organizational success, aligning talent priorities with business goals, and scaling Uber's culture across a complex, global landscape.

What You'll Do:

• Strategic Partnership: Serve as a trusted advisor to senior leaders in Global Accounts and Direct, influencing strategy and organizational priorities through strong business acumen and HR expertise.
• Business Insight: Develop a deep understanding of how Global Accounts and Direct operate, including the merchant ecosystem, commercial strategy, and delivery enablement model. Translate business priorities into people strategies that accelerate performance.
• Leadership Enablement: Partner with senior leaders to shape team design, leadership effectiveness, and succession planning, ensuring the organization is equipped for both immediate needs and long-term growth.
• Organizational Effectiveness: Identify opportunities to improve team structures, governance, and ways of working. Drive initiatives that enhance organizational agility, scalability, and efficiency.
• Change Leadership: Guide leaders and employees through transformation, scaling, and evolving go-to-market models. Provide perspective on global implications and ensure alignment with Uber's overall P&P strategy.
• HR Program Integration: Leverage knowledge of Uber's global HR programs (e.g., compensation, performance, talent development, etc.) to ensure effective adoption, while tailoring implementation to the unique needs of Global Accounts and Direct.
• Culture & Values: Be a steward of Uber's cultural values and a visible champion of diversity, equity, and inclusion, embedding them in all aspects of organizational life.
• Collaboration & Influence: Work across highly matrixed teams within the business and P&P, shaping outcomes without direct authority. Act as a connector between the business and subject matter experts to deliver holistic people solutions.

• 10+ years of either progressive HR or relevant business experience

• Proven ability to influence at senior levels and drive alignment across diverse stakeholders in a fast-paced, complex environment.
• Strong decision-making skills with the ability to balance multiple perspectives, manage trade-offs, and align leaders to effective, principle-based outcomes.
• Deep business acumen with demonstrated experience translating organizational goals into impactful people strategies.
• Track record of driving organizational design, leadership development, and workforce planning at scale.
• Solid understanding of global HR programs and practices, including compensation, performance management, and leadership development.
• Strong analytical capabilities and comfort using data to inform decisions.
• Knowledge of employment laws and their application across global contexts.
• High emotional intelligence, cultural awareness, and interpersonal maturity with a global mindset.
• Excellent communication and presentation skills with the ability to distill complexity into clear, actionable insights.
• Experience in technology or platform businesses, ideally with a global scope and exposure to marketplace dynamics.