Sr. Credit Business Process Analyst

About the Role

1. Drive improvements within OTC Credit Risk Policy to ensure we are protecting and enabling profitable growth
2. Provide in-depth analysis and improvements on current Credit policy and processes
3. Build out the process, control, and enhancement roadmaps for Credit and partner with internal teams to implement
4. Lead automation and efficiency efforts to improve the end-to-end Credit Management process for all B2B products and LOBs

1. Drive end-to-end process improvement and automation within Uber's credit risk Standard Operating Procedures (SOPs).
2. Apply your 5+ years of dedicated experience in Credit & Collections, with a strong focus on process optimization and automation initiatives, to directly impact global operations.
3. Partner extensively with stakeholders across all levels and departments, utilizing your exceptional interpersonal skills to influence, prioritize, and drive critical projects.
4. Lead the charge on complex projects, from conception to successful delivery, applying robust project management skills to not only improve but also automate key processes.
5. Play a pivotal role in standardizing and enhancing global business processes, contributing to significant efficiencies and advancements within a dynamic, fast-paced environment.
6. Lead high-impact end-to-end process improvement and automation initiatives specifically within Uber's global credit risk and collections operations.
7. Bring 5+ years of hands-on experience in Credit & Collections, with a proven track record in optimizing processes and implementing automation solutions.
8. Cultivate and manage relationships with diverse stakeholders across all organizational levels, leveraging exceptional interpersonal and communication skills to drive consensus and project success.
9. Independently manage and prioritize multiple complex projects, demonstrating a strong ability to drive process enhancements from definition through automated implementation.
10. Serve as a key liaison, effectively collaborating with various departments to ensure alignment and prioritization of tasks crucial for project completion.
11. Contribute significantly to standardizing and optimizing global business processes within a rapidly evolving, industry-leading technology company.

1. 5 years of Credit & Collections Operational and/or Process experience, in multifaceted, complex, matrixed environments
2. Process Improvement

1. Ability to drive and improve end-to-end processes with a track record in business process re-engineering and systems analysis
2. Strong understanding of internal controls, including Sarbanes Oxley compliance
3. Robust experience working with cross-functional partners across teams and geographies
4. Proven experience collaborating with IT and engineering teams
5. Functional knowledge of credit management, bad debt, customer invoicing, receivable aging, and collections
6. Ability to influence and collaborate with different teams in a fast-paced changing environment
7. Formal Agile and/or Six Sigma certifications are an advantage
8. Experience or active exposure to advanced technologies e.g., Machine Learning, AI, etc. is an advantage