Senior Strategy & Operations Manager, APAC Delivery
About the Role
Uber is seeking an exceptional Senior Strategy & Operations Manager to join the APAC Delivery Central Operations team. This team is responsible for partnering with both global and local teams to shape product strategy, champion APAC market needs, and ensure seamless product rollouts that maximise value across the region.
As a Senior Strategy & Operations Manager, you will own the Matching & Logistics sub-vertical within the APAC region. You will play a crucial role in aligning global priorities with APAC-specific market needs, ensuring that global strategies and products are tailored for success in local markets.
In this role, you will be a local custodian of our "Global First" strategy, collaborating with stakeholders across markets and functions to ensure the successful execution of global priorities. You will also work closely with local teams to ensure they are equipped to deliver on the Product roadmap.
This role can be based in Japan, Taiwan or Australia.
The Impact You'll Have
1. Own the Strategy: Lead the management and optimization of our Matching & Logistics products across APAC, overseeing complex rollouts and ensuring global products actually work for local market realities.
2. Advocate & Influence: Champion APAC's voice in global forums to ensure regional needs are prioritized, while serving as a trusted advisor to global product teams on the feasibility of new ideas.
3. Drive Operational Excellence: Define the frameworks and launch-readiness plans, partnering with Legal, Tax, and Policy to move projects from abstract concepts to successful market implementations.
4. Optimize for Impact: Continuously monitor business metrics and iterate on features to find the best market fit, navigating the tension between global "playbooks" and messy, real-world constraints.
The Experience You'll Bring
1. 5+ years of experience in operations, strategy, or business leadership, ideally with exposure to delivery marketplaces and/or logistics.
2. Analytical Rigour: Ability to proficiently analyse data using SQL and advanced Excel/Sheets to derive actionable insights and provide valuable recommendations.
3. Language: Fluent in English; proficiency in Mandarin or Japanese is an advantage but is not required
Bonus Points
1. Strategic Problem Solving: Proven expertise in tackling complex, large-scale challenges in fast-paced environments like management consulting, operations, or hyper-growth tech, with a focus on high-impact execution.
2. Stakeholder Mastery: A natural connector who can influence without authority, building "win-win" partnerships across diverse global teams to drive alignment on high-stakes pricing objectives.
3. Analytical Grit: A data-driven mindset with the ability to dive deep into product intricacies, meticulous documentation, and testing to ensure success without taking shortcuts.
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4. Prioritization & Agility: Exceptional judgment in balancing competing market needs and shifting priorities; experience in Marketplace or Pricing roles is a significant plus for navigating our high-ambiguity environment.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program