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Uber

Senior Strategic Operations Associate, Uber Rent & Car Delivery

Yesterday• San Francisco, CA

About the Role

The automotive and transportation industries are rapidly evolving, reshaping the car rental landscape. As part of Uber's Consumer Vehicles team, this role focuses on building and leading a three-sided car rental marketplace by differentiating our value proposition for vehicle suppliers-including rental car companies, car-share operators, OEMs, and dealerships.

While Uber's large customer base is a powerful source of demand, our most successful partnerships extend far beyond being a marketing channel. We provide solutions that help suppliers grow their businesses, expand into new categories and markets, and optimize operations. Together, we create opportunities for reinvestment and shared success-positioning Uber as the #1 rental marketplace suppliers want to work with, the #1 place consumers go to rent cars, and the best platform for drivers.

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The Car Delivery business line sits at the forefront of this value proposition, offering innovative solutions to rental car companies and fleet operators. As part of this team, you'll help build and scale services that enable suppliers to request drivers on the Uber platform for vehicle delivery, repositioning, and essential operational tasks such as servicing, cleaning, and refueling.

As a member of the CV team, you will play a pivotal role in shaping the future of our on-demand vehicle delivery marketplace. You'll ensure seamless vehicle access for customers, with a focus on convenience, speed, and maintaining balance across the three sides of the marketplace-earners, suppliers, and customers.

This role blends strategic thinking with operational rigor, requiring close collaboration with cross-functional teams and external partners to unlock value at scale. You'll use data-driven insights to identify growth opportunities, improve marketplace efficiency, and build long-term partnerships that benefit all stakeholders.

What You'll Do

  • Drive Operational Excellence: Lead initiatives that improve the efficiency of our on-demand vehicle delivery marketplace-balancing supply and demand, reducing delivery times, and ensuring seamless vehicle access for customers
  • Leverage Data for Impact: Analyze complex data sets to uncover insights that shape strategic decisions. Use these insights to optimize marketplace performance, identify growth opportunities, and strengthen operational effectiveness
  • Ensure Marketplace Balance: Manage the three-sided marketplace-earners, suppliers, and customers-to deliver a consistent, reliable experience and meet key performance objectives such as on-time delivery and overall reliability
  • Build and Scale Supplier Relationships: Collaborate with rental car companies, dealerships, and fleet managers to deepen partnerships, expand our offerings, improve their operational efficiency, and drive long-term, mutually beneficial outcomes
  • Strategic Cross-Functional Collaboration: Partner closely with Product, Tech, Operations, Legal, and Finance to design and execute innovative solutions aligned with Uber's business objectives and long-term Consumer Vehicles strategy

Basic Qualifications

  • Minimum 4 years of experience in operations, business consulting, finance, or a similar analytical role.
  • Proven track record of operational execution and strong project management skills across functions
  • Exceptional communication skills, with the ability to engage both internal and external stakeholders, effectively.
  • Ability to independently analyze data and develop insights to support critical business decisions.
  • Proficiency in SQL and Python.
  • Bachelor's degree.

Preferred Qualifications

  • Experience managing partnerships or external stakeholders
  • Expertise in marketplace dynamics, pricing strategies, and operational optimization.
  • Strong ability to drive strategic alignment and build consensus across cross-functional teams.
  • Demonstrated success in fostering collaboration and enabling effective teamwork on complex projects.
  • Experience working on global projects or in an international setting.

For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.

For Washington, DC-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, New York, NY, Washington, DC
Job ID: Uber-152790
Employment Type: FULL_TIME
Posted: 2025-12-23T20:23:04

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits

  • Parental Benefits

    • Fertility Benefits

  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities

  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria

  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off

  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus

  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses

  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program