Senior Sales Operations Associate, Uber for Business, EMEA
About the Role
This an exciting opportunity for an expert, analytical sales operations professional who is passionate about building and scaling our Sales Operations business unit as we grow Uber for Business in Europe, the Middle East, and Sub-Saharan Africa. This role will focus on driving business insights and operational excellence to increase revenue, sales productivity, and efficiency. You will be responsible for crafting sales reps' territory and identifying key opportunities to optimize our operations, analytics, reporting, CRM, and SMB self-service funnel.
What You'll Do
- Partner with the Head of EMEA Sales Operations, as well as with Global Sales Ops, Strategy & Planning, Marketing & Product teams on strategic and operational projects to drive revenue, sales productivity, and operational efficiency.
- Provide data-driven insights and identify key opportunities to accelerate revenue growth
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- Collaborate with cross-functional teams to improve the Gross Bookings generated by our Sales teams and SMB clients who sign-up through our self-service system, identifying and leading initiatives to improve the onboarding process
- In partnership with central Sales Ops, define metrics of Success, establish targets, and diagnose systems needs and sales enablement requirements to make sales teams more successful
- Lead weekly meetings with key stakeholders to review performance trends, identify areas for improvement, and establish efficient sales cadence
- Own forecasting and planning processes to ensure the achievement of revenue and key operating metrics in the EMEA SMB segment
- Own end-to-end inside sales funnel metrics and define the book of business, routing scoring, qualification, routing processes, and provide tools for new sales reps
- Maintain and develop sales dashboards with meaningful operational metrics to supervise sales activities
Basic Qualifications
- A minimum of 4 years of confirmed experience in B2B Sales Strategy & Sales Operations roles in Tech or SaaS, or with a successful track record in investment banking or strategy consulting.
- Experience in working with large sets of unstructured data and synthesizing it into business insights - high proficiency needed in using SQL and Excel or G Sheet.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program