Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Senior Product Manager - Fulfillment Platform

4 days ago San Francisco, CA

About the Role

The Fulfillment platform is the foundation powering the logistics behind fulfilling user orders from any Uber app. It operates life cycles of orders, trips, drivers, eaters, and other user sessions when they get along with Uber. These interactions are real-time and high-scale with millions of concurrent Uber riders, drivers, eaters, and shoppers.

We seek a multifaceted Product Manager to help build our next generation of product discovery, planning, and order checkout platforms built on top of the Fulfillment platform. Over the next few years, this team will innovate with new offerings like car rentals, autonomous vehicles, third-party drivers, package deliveries, and re-envisioning the entire shopping and checkout flow for Uber. This is a high-impact role where you will partner with Engineering, Data Science, and Ops leaders across the company to identify common functionality that can be standardized as core Fulfillment capability, and help launch new products to improve the overall efficiency of the marketplace.

More info in the Fulfillment blog here.

What the Candidate Will Do

  1. Strategic Leadership: Develop a comprehensive vision and strategy for the Fulfillment platform, aligning with Uber's overall strategic goals.
  2. Requirements development: Lead exploration to deeply understand client teams' problems and find opportunities to standardize solutions that will be coordinated into the core Fulfillment functionality.
  3. Solution Evangelization: Advocate for the adoption of new capabilities across Uber, ensuring that they meet the diverse needs of client teams.
  4. Important Metric Development and Measurement: Establish and supervise key performance indicators (important metrics) for the platform, collaborating with client teams to measure success and impact.
  5. Process Development: Implement clear and efficient processes for project prioritization, user research, and other essential functions.

Want more jobs like this?

Get jobs in San Francisco, CA delivered to your inbox every week.

Job alert subscription

Basic Qualifications
  1. Bachelor's or Master's degree in Business, Engineering, Computer Science, or an equivalent.
  2. 5+ years of Product Management experience
  3. Solid understanding of platform software development processes, lifecycle and critical metrics.
  4. Proven ability to lead cross-functional teams and drive complex projects.
  5. Experience in developing and driving product roadmaps.

Preferred Qualifications
  1. Experience launching company-wide initiatives in a highly cross-matrixed environment, creating alignment through collaboration and influence around new processes and tools.
  2. Proven technical skills - the ability to deep dive with engineering and data science to understand trade-offs and provide prioritization guidance.

For San Francisco, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, Sunnyvale, CA
Job ID: Uber-149620
Employment Type: FULL_TIME
Posted: 2025-10-15T00:29:27

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program