Senior Product Manager - Autonomous Delivery

About the Role

At Uber, we're building a future where autonomous vehicles and human drivers seamlessly work together to make transportation more reliable, affordable, sustainable, and safer. Our vision is one of a hybrid future, with AVs operating alongside drivers and couriers, each bringing their unique capabilities to the table. As the largest on-demand mobility and delivery platform in the world, with our deep expertise in marketplace management, fleet utilization, and local operations - Uber is uniquely positioned to help AV companies deploy and scale their technology globally.

As the Senior Product Manager for Autonomous Delivery Experiences, you will sit at the forefront of human machine interaction. You will be responsible for defining and delivering the end-to-end consumer journey for how consumers order and receive autonomous deliveries from sidewalk robots, on-road autonomous vehicles, and aerial drones.

1. Deeply Understand Users: dive deep into user archetypes and how they interact with autonomous delivery form factors
2. Define the Product Vision: Own the product roadmap for the Eater-facing autonomous delivery lifecycle, including discovery, education, tracking, and the physical handoff
3. Build Trust Through UX: Design intuitive experiences that meld robotic capabilities with Eater expectations
4. Handle the Unexpected: Architect resilient "unhappy paths" and recovery flows which ensure that, when something goes wrong, consumers have a path to make things right.
5. Cross-Functional Leadership: Serve as the connector between the Engineering, Design, Operations, and external AV Partner teams.

1. Minimum 6+ years of product management experience, with a track record of shipping consumer-facing mobile products.
2. User-Centricity: Deep empathy for the user and experience working closely with Product Designers to solve complex UI/UX interactions.
3. Technical Fluency: Ability to discuss API constraints, hardware-software integration, and latency issues with engineering teams and external Partners. You don't need to be a roboticist, but you must be able to speak their language.
4. Strategic Execution: Proven ability to break down ambiguous problems into actionable milestones and ship them while working with numerous cross-functional teams.
5. Data-Driven: Experience using data to drive product prioritization, setting success metrics, and iterating based on results.

1. Prior experience in robotics or autonomous vehicles
2. Strong understanding of multi-sided marketplaces
3. Ability to iterate quickly, test hypotheses, be incorrect, and adapt based on results
4. A strong consumer intuition where your best guess proves to be correct much more often than not