Senior Operations Manager, New Verticals

About the Role

Uber has transformed the mobility industry in Taiwan since its launch more than 10 years ago, and are continuing to drive innovation and expereince improvements to help people move around more effortlessly.

Our "North Star" is to "Mobilize 10 million people in Taiwan with a smarter network". Being a part of the mobility team means that you will be a critical member to drive changes and introduce new product / solutions to reach this goal.

This is a unique opportunity to build new businesses in a large mobility market. If you want an exciting challenge and you want to know that you are making a big difference then we want to hear from you!

Your Impact in Role

• Develop and execute strategic go-to-market plans for net-new, industry first business models, e.g., 2-wheel taxis, elderly transport programs, shared rides, high capacity vehicles etc
• Frame and structure our business problems, use data and analysis to solve these business problems creatively
• Work with external (may be government and semi-government institutions) and internal stakeholders (may be in Taiwan or global teams across operations, product, tech, legal, policy, marketing etc) to engage them in your projects.
• Communicate your insights, verbally and in written form
• Design and execute projects that will see the end-to-end delivery of your solutions
• Contribute to the development and execution of the Operations strategy for Taiwan

• Extensive experience applying analysis to solve business problems (for example, in consulting, investment banking, technology and operations)
• Business fluency in Mandarin Chinese and English
• Solutions mindset: you are naturally curious and are motivated by solving problems, however complicated or ambiguous they may be
• Analytical skills: you can develop actionable insights from complex data. You have experience with data analysis, data manipulation, and data visualisation tools. You are highly proficient in Excel/Sheets and SQL. Experience with Tableau, Python or similar is a plus
• Collaboration: you work well with other people and can handle engagement with multiple stakeholders from different teams, locally and internationally
• Initiative and ownership: you manage and deliver end-to-end projects with autonomy
• Communication skills: you can communicate complicated insights and arguments both verbally and in writing