Senior Enterprise Account Manager, Uber Eats Japan
We actively welcome applications from People with Disabilities (PWD) and provide reasonable accommodations throughout the recruitment process and in the workplace.
About the Role
This role manages a portfolio of Strategic brands within Uber Eats Japan. Your day-to-day will vary from deep strategic planning and execution to managing executional tasks that ensure the strong growth and success of our largest brands.
As a Senior Enterprise Account Manager, you will manage a portfolio of 2-3 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats. You will take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance. In this role, you won't just impact a client's sales-you will influence their overall digitalization strategy and long-term business evolution.
Your Impact in Role
- Build and execute a strategy by brand level to drive outsized growth for both the brand and Uber
- Work with cross-functional stakeholders to negotiate strong outcomes for your brands to support growth
- Collaborate with global brand owners to understand best practice and execute for Japan
- Build an external network within your brands from working level to C-level to influence outcomes and strategy
The Experience You'll Bring
- Proven experience in managing complex stakeholder environments, with the ability to influence and align diverse internal and external partners toward shared goals
- Strong negotiation and deal-making skills, with demonstrated success in driving mutually beneficial commercial outcomes in a fast-paced, ambiguous environment
- Excellent planning and organizational skills, with the ability to balance long-term strategic thinking and day-to-day executional excellence
- Solid commercial acumen, including the ability to understand P&L drivers, evaluate trade-offs, and make data-informed decisions to drive growth
- Strong communication in both English and Japanese
Basic Qualifications
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- Experience in stakeholder management across complex, matrixed organizations
- Data-driven approach to decision-making and performance management
- Fluency in both Japanese and English (business level or above)
- Experience in account management, client services, or a related commercial function
- Self-starter and growth mindset: a proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business
Preferred Qualifications
- Industry background: experience in the technology, e-commerce, digital media, or food & beverage sectors
- Agility: proven ability to thrive in a fast-paced, high-growth environment, with the resilience to adapt to changing priorities
- Financial acumen with the ability to interpret and act on P&L and commercial data
- SQL knowledge or experience working with data tools to derive insights
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program