Senior Enterprise Account Manager, Uber Eats Japan
#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.
About the Role
The mission of the Enterprise-Large team is to accelerate growth and drive strategic value for top-tier partners (50+ stores) on the Uber Eats platform.
As a Senior Enterprise Account Manager, you will manage a portfolio of 10-15 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats. You will take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance. In this role, you won't just impact a client's sales-you will influence their overall digitalization strategy and long-term business evolution.
Your Impact in Role
- Portfolio Management: Manage 10-15 high-impact enterprise accounts, acting as the strategic lead for their growth on the platform.
- C-Level Engagement: Build and maintain relationships with C-level executives and key decision-makers to identify new opportunities and influence future digitalization roadmaps.
- Strategic Planning: Develop and execute Joint Business Plans (JBPs), ensuring all commercial targets and partnership milestones are met.
- Performance Insights: Monitor the WoW rhythm of the business, utilizing data to identify hidden trends and proactively address performance gaps.
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The Experience You'll Bring
Basic Qualifications
- Experience: Proven track record in Solution Selling and managing large-scale enterprise accounts.
- Negotiation & Influence: Strong communication skills with experience negotiating with C-level stakeholders and high-level decision-makers.
- Strategic Execution: Ability to develop solid Joint Business Plans (JBPs) and a commitment to closing deals that align with these targets.
- Language: Business-level proficiency in both Japanese and English.
Preferred Qualifications
- Industry Background: Experience in the technology, e-commerce, digital media, or food & beverage sectors.
- Analytical Mindset: Comfortable using data to tell a story and influence partner behavior (data-driven decision-making).
- Agility: Proven ability to thrive in a fast-paced, high-growth environment, with the resilience to adapt to changing priorities.
- Growth Mindset: A proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program