Senior Business Operations Manager, Uber Direct

About the Role

Uber Direct is an on-demand delivery service for business customers across a range of industries - food, grocery, and pharmaceuticals. Uber Direct in India is a multi-billion-dollar opportunity, and the candidate will get an opportunity to shape the logistics story for Uber in India

As a Senior Business Operations Manager in the Uber Direct team, you will help us fuel the growth of this product category and have a measurable impact across the Indian market using a combination of strategy, planning, stakeholder management, and data-driven decision-making. You would be in charge of pricing, category management, and product experience, and would be a thought partner for leadership in scaling this category.

What the Candidate Will Do

1. Problem Solving: Take end-to-end ownership of the Uber Direct P&L, pricing decisions, and incentives management.
2. Growth Strategy: Collaborate with businesses/merchants to understand key gaps in experience & opportunities to scale the category across cities.
3. Supply growth: Engage with key stakeholders across Regional & Central Ops Teams to improve supply quality & improve product reliability.
4. Product Experience: Be a thought partner for the product team to shape the right product experience based on merchant/Earner VOC.

What the Candidate Will Need

1. 4+ years of relevant experience in strategy or operations in a fast-paced start-up, scale-up, or high-growth business.
2. Strong analytical and critical thinking skills, with prior experience in category P&L management and a data-driven role.
3. Proficiency in data analytics & SQL for deriving business insights and taking data-backed decisions.
4. Ability to manage a wide spectrum of cross-functional stakeholders. Strong business acumen and comfortable with strategic trade-offs.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Bangalore, India

Job ID: Uber-151423

Employment Type: FULL_TIME

Posted: 2025-12-12T01:13:42