Senior Account Management Lead, Uber Retail

About the Role

The Uber Retail team is building the future of on-demand retail in Taiwan, helping merchants grow sustainably through the Uber Eats platform. This role leads a diverse portfolio of retail partners and a team, driving commercial strategy and business performance across multiple retail categories. You will directly influence marketplace growth, category expansion, and long-term partner success within a fast-evolving ecosystem.

What You'll Do

• Lead and develop a team responsible for managing a portfolio of retail partners

• Drive commercial performance by identifying growth opportunities and executing strategic initiatives

• Build strong relationships with key retail partners and influence long-term business outcomes

• Collaborate cross-functionally to improve marketplace metrics and operational excellence

• Translate data insights into actionable plans that drive sustainable business growth

Basic Qualifications

• 8+ years of experience in retail, FMCG, marketplace, or account management environments

• Demonstrated experience influencing stakeholders, leading projects, or mentoring team members

• Strong commercial acumen with a track record of driving revenue or growth metrics

Preferred Qualifications

• Experience managing national retail chains or multi-category portfolios

• Experience working in a fast-paced, high-growth, or platform-based business environment

• Strong data fluency with the ability to translate insights into commercial actions

• Experience leading cross-functional initiatives across operations, marketing, or finance

• Background in e-commerce, marketplace, or omnichannel retail models

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.