Regional Safety Program Manager
About The Team
The APAC Safety Operations team supports the continued safe and sustainable growth of Uber's operations in the region across all lines of business. #StandforSafety is our core value and delivering on this is crucial for the long term success of Uber.
About the Role
We're looking for a highly motivated individual with an analytical and constructive mindset to join our APAC Safety Operations team. As a Regional Safety Program Manager, you will be part of the team that aims to make Uber the safest platform through industry-leading innovation, policies, and processes, while supporting the safe and sustainable growth of the Mobility and Delivery businesses. You will work with multiple cross-functional partners across Product, Operations, Community Operations, Legal, Policy and Comms teams both regionally and globally. You should ideally have a strong background in program management and be able to manage multiple cross-functional projects simultaneously, while having a keen interest in safety and compliance.
Your Impact in Role
- Manage product feature rollouts/improvements across 10 markets in APAC and advocate for safety and compliance products/processes in the region, with a focus on managing and owning our safety controls
- Proactively evaluate safety and compliance risk using data across the region to develop strategies and initiatives to address identified gaps and known or emerging safety related risk patterns to inform important strategic decisions, design and implement processes to mitigate such risks
- Evaluate the economic and strategic costs and benefits of initiatives and work with local teams and management to execute those strategies
- Manage and work with different cross-functional stakeholders across proactive initiatives as well as reactive incident response
- Help transform the internal safety culture within Uber, helping to ensure we put safety at the heart of all that we do
The Experience You'll Bring
- Be a proactive, self starter with a keen interest in Safety & Compliance and cross-functional program management experience
- Strong communication and problem solving skills with the ability to handle multiple ongoing projects
- Strong analytical skills (SQL competency required) and have experience presenting data and findings, whilst making data driven decisions
Preferred Qualifications
- Ideally have 3+ years of experience in trust and safety with a strong background in program management
- Experience with consumer identity verification methods and identity compliance is a plus
- Stakeholder management experience across multiple countries/regions and the ability to understand various XFN perspectives
- Fluency in an APAC language (e.g. Japanese, Korean, Mandarin, Cantonese) is a bonus
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program