Regional Operations Manager, Marketplace
About the Role
Marketplace is a team within the Rides LatAm Central Operations organization, dedicated to optimizing our operations. Earners and riders are the people who connect in our marketplace - and we manage both sides, ensuring competitive pricing and accurate pick-up times for our riders, while also guaranteeing equitable earnings and optimal utilization for our drivers. Our goal is to strike the right balance between growth and profitability, and this requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity.
As an Operations Manager, you will be responsible for developing and executing the marketplace pricing and incentives strategy for our products across LatAm, running large investments, supervising business performance and executing business analysis for continuous improvement. This role is vital in ensuring that our marketplace remains competitive, efficient, and aligned with our company's strategic objectives, and requires strong intuition for business, as well as analytical, problem solving and interpersonal skills.
What the Candidate Will Do
- Design and execute pricing and incentive strategies to optimize marketplace balance and drive sustainable growth across LatAm.
- Analyze financial metrics and marketplace health data to develop action plans that achieve strategic business goals.
- Collaborate with Product and Operations teams to forecast performance, define success metrics, and execute product launches.
- Build and maintain relationships with regional stakeholders to align on investment strategies and operational priorities.
- Monitor competitive trends and conduct deep-dive analyses to inform decision-making and identify market opportunities.
Basic Qualifications
- 3+ years of experience in operations, strategy, analytics, or a related field.
- Proficiency in SQL for data extraction and analysis.
- Experience managing projects involving cross-functional stakeholders.
Preferred Qualifications
- Proficiency in Python for data automation or analysis.
- Experience with marketplace dynamics, pricing, or incentive strategy.
- Strong communication skills with the ability to present insights to leadership.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program