Regional Operations Associate

About the Role

We are looking for an innovative and strategic professional with strong analytical skills and project management, to drive impact at scale.

In this role, you will work very closely with leadership to define our strategy through data and analyses. You will be responsible for deep diving into the most strategic questions we have, working closely with other verticals across Latin America.

This role plays a critical part in solving vehicle access, which is one of the biggest pain points for drivers in Latin America who rely on mobility as their livelihood.

What You'll Do

• Strategic Ownership: You will be part of the Strategy and Insights team, where you will play a relevant role in defining Vehicle priorities, proving different hypotheses, monitoring and interpreting key operational and financial metrics, and translating insights into actionable plans.
• Problem-Solving: You will make data-and market-driven decisions to identify the problems that we need to tackle and opportunities to increase our vehicle active base, Vehicles Partners, while also defining the best retention strategies. You will also be required to contextualize quantitative insights with the current Vehicles Partners' experience. Propose multiple, practical solutions and weigh tradeoffs to recommend the best approach.
• Stakeholder Management: you will build and maintain productive working relationships with immediate team and cross-functional partners across operations, global product teams, customer support, business development, and legal to scope, test, and implement initiatives
• Process Optimization: You will implement, optimize, and scale core analyses and processes across Latam and beyond, regularly reviewing performance and ensuring that we have strategic oversight of the Latam market as a whole and can effectively support local teams with more tailored to the market approaches.

• 3+ years of proven experience in strategy or analytical roles
• Communication, and organization skills are a must-have
• Strong analytical decision making skills, ability to think through complex problems with tradeoffs and competing demands
• SQL is required, and Python is desired

• Problem solving: develop new frameworks for complex problems where no standards exist today, engage other specialists for feedback and integrate it effectively
• Comfortable with ambiguity and uncertainty
• Proven track record of data driven thinking on key strategic issues
• Strong written and spoken communication skills and comfortable sharing and presenting information to audiences at all levels
• Flexible and willing to work on a wide range of projects