Product Manager, Uber One, Benefit Lifecycle

About the Role

Do you have a passion for creating experiences that bring clarity, joy, and connection to people's everyday lives? The Uber One team is looking for a strategic yet scrappy product leader to transform how members discover and use the benefits they've signed up for. Our mission is simple: ensure every member understands the value of Uber One - and help guide them to make the most of it. With more than 40M members globally, we've only just begun to unlock the potential of what a world-class membership can mean for Uber.

As the Benefit Lifecycle PM for Uber One, you'll focus on building seamless benefit onboarding experiences - including education and usage prompts - that make members confident in how to get value from their plan. You'll design and pilot new ways to spark cross-line-of-business (XLOB) usage, experimenting with non-incentivized badges, milestones, and challenges built around our existing benefit suite. Your work will shape how members learn, engage, and grow with Uber One from day one.

You'll combine creativity, research, and data-driven insights to create onboarding flows and educational touchpoints that feel personalized, relevant, and delightful. You'll collaborate closely with teams across Uber - Rides, Eats, and beyond - to integrate benefit awareness directly into the member journey, making the value of Uber One clear and undeniable no matter where a user's attention lands.

If you're excited about designing engaging, intuitive experiences that help millions of people unlock the everyday value of membership, this is your opportunity to make a lasting impact on Uber's most global consumer product.

What the Candidate Will Do

1. Building and refining the Uber One member experience that captures new users and drives engagement
2. Enhancing user engagement for our members by creating an educational and informative onboarding experience that creates awareness about the each benefit and value it brings.
3. You will define, own, and execute the product roadmap, working closely with cross-functional counterparts (Engineering, Data Science, Design, Operations, and more).
4. Partnering with a dedicated team of engineers to communicate product requirements, oversee feature builds, and ensure timely releases.
5. Working with other teams, like core product, user research and design, to develop product specifications that enhance our membership program.
6. Running experiments and monitoring the performance of new features to assess effectiveness and identify opportunities for iteration.

Basic Qualifications

1. Product Experience: 3+ years of product management experience delivering highly successful and innovative products with your fingerprints all over them - and you're deeply proud of what you've accomplished.
2. Leadership Experience: Prior experience setting and delivering on a strategy you crafted, working with multiple cross-functional stakeholders and partners, while being accountable for outcomes.
3. UX orientated: You think creatively about how to make features and experiences engaging and fun for users in a memorable way.
4. Research driven: You continuously gather research and insights as to what our consumers need to drive deeper engagement across the Uber platform. You find a way to get the insights and data you need and whip it into an insightful story with no help.
5. Data chops: You find a way to get the data you need and whip it into an insightful story with no help. You know how to use this data to make decisions without getting stuck in analysis paralysis.
6. Technical depth: you have collaborated with engineers in developing the technical architecture of the products you have built, and are comfortable discussing requirement and scope tradeoffs.
7. Strategic: You can craft a coherent product vision, multi-year strategy, and quarterly roadmap that your team and the business rallies behind.
8. Business-minded: You are passionate about building businesses, not features. You not only own the user metrics but also own and optimize business performance metrics.
9. Passionate about Consumer CX: You are scrappy (execution and outcome-focused), curious and teachable.

Preferred Qualifications

1. Demonstrate customer obsession with a clear track record of delivering elegant solutions for true user problems.
2. Hold a high bar across the board - for your own contributions, for the people you work with, and for the products you work on.
3. Experience running experiments to assess the effectiveness of releases and iterating on features based on clear, key business metrics
4. Previous Subscription experience launching products across global markets.

For New York, NY-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, New York, NY

Job ID: Uber-147797

Employment Type: FULL_TIME

Posted: 2025-09-13T00:23:54