Product Manager - Product Intelligence
About the Role
The Product Intelligence team oversees several critical platforms that help transform ideas into successful products at Uber. Among these platforms, are tools for a wide range of users, including fleet managers, customer support agents, engineers, and product managers. With over 20 million monthly page views, hundreds of thousands of trips and orders, and hundreds of markets analyzed daily, these are among Uber's most heavily utilized tools, playing a pivotal role in diagnosing and optimizing every aspect of an Uber customer journey.
The Product Intelligence team is seeking an exceptional Product Manager to guide multiple strategic initiatives, including extending our trip and order analysis capabilities to external partners in high-growth areas such as Autonomous Vehicles and Uber for Business (U4B), which can unlock new revenue streams for Uber. Additionally, with the rapid advancement of AI and large language models (LLMs), there is a significant opportunity to enhance the platform's core diagnostic features for internal stakeholders. This is a high-impact position where you will collaborate closely with Design, Engineering, Customer Support, and Operations teams across the company to build cutting-edge functionality for fleet management, autonomous vehicle monitoring, and customer issue resolution
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Strategic Leadership: Develop a comprehensive vision and roadmap for Product Intelligence tools, aligning with Uber's overall strategic goals.
- Requirements development: Lead exploration to deeply understand various internal teams' pain points and identify opportunities to standardize solutions that will be integrated into the core Product Intelligence tooling functionality.
- Solution Evangelization: Advocate for the adoption of new capabilities across Uber, ensuring that they meet the diverse needs of various teams.
- KPI Development and Measurement: Establish and monitor key performance indicators (KPIs) for the platform, collaborating with various teams to measure success and impact.
---- Basic Qualifications ----
- Bachelor's or Master's degree in Business, Engineering, Computer Science, or a related field.
- 3+ years of Product Management experience
- Strong understanding of platform software development processes, lifecycle, and KPIs.
- Proven ability to lead cross-functional teams and drive complex projects.
- Experience in developing and executing product roadmaps.
---- Preferred Qualifications ----
- Experience launching company-wide initiatives in a highly cross-matrixed environment, creating alignment through collaboration and influence around new processes and tools.
- Proven technical skills - the ability to deep dive with engineering and data science to understand trade-offs and provide prioritization guidance.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
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Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program