Partner Manager, Global Delivery Partnerships
About the Role
Uber is redefining the future of grocery and retail. The Global Delivery Partnerships team is the bridge between Uber's massive digital scale and the real-world operations of our largest national restaurant and merchant partners. As an Account Manager, your work isn't just about maintaining a portfolio; it's about navigating high-stakes ambiguity and building deep strategic value with complex brands.
This role is for someone who thrives in the \"messy reality\" of high-growth tech-you'll need the grit to handle shifting priorities, the empathy to act as the merchant's internal advocate, and the analytical power to turn raw data into quarterly growth. You will own the long-term success of partners who rely on our platform to stay in business and reach millions of users. If you are motivated by real-world impact and are energized by a fast-paced environment where there is no one-size-fits-all playbook, this is where you'll grow.
What You'll Do
- Navigate internal and external complexity as the go-to advocate for national restaurant partners, ensuring their needs are met across Product, Marketing, and Legal teams.
- Scale business performance by developing and executing data-driven partnership strategies to hit quarterly growth targets.
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- Build and lead strategic relationships with C-level executives, earning trust fast to unlock expansion and upsell opportunities.
- Drive operational excellence by using internal data to identify patterns in delivery timeliness and completion rates, then building actionable plans to fix them.
- Communicate with impact, translating complex business models and analytical insights into clear, persuasive recommendations for both partners and internal leaders.
- Influence without authority across cross-functional teams (Partner Engineering, Finance, Operations) to remove blockers and improve the merchant journey at scale.
- Champion new product adoption by identifying creative ways to integrate Uber's latest offerings into partner operations.
- Stay resilient through difficult partner conversations and market shifts, always maintaining a \"go-get-it\" attitude even when things get messy.
Basic Qualifications
- Minimum 4 years of professional experience.
- Experienceclient-facing role working with enterprise or mid-market accounts.
- Bachelor's degree required.
Preferred Qualifications
- Experience building joint business plans and prioritizing initiatives that drive long-term strategic value.
- Proficiency in using data to quantify opportunities and influence decision-makers.
- Deep domain knowledge in ads sales, marketing, or operations within the restaurant or retail industry.
- Systems thinking mindset, with the ability to translate partner pain points into simplified technical next steps.
- High degree of adaptability and comfort navigating high-ambiguity environments.
- Strong negotiation and forecasting skills, with a track record of outperforming metrics-based goals.
For Canada-based roles: Uber may use artificial intelligence (AI) tools to support parts of our recruiting process; however, Uber employees make the ultimate selection and hiring decisions. This advertisement relates to a current, existing vacancy.
For Canada-based roles: The total on-target earnings (OTE) range for this position is CAD $135,000 - $150,000. The OTE includes a base salary range of CAD$94,500 per year - CAD$105,000 per year and an annualized cash variable incentive target range of $40,500 - $45,000.
The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.
You may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program