Operations Manager, Uber Eats, Finland
About the Role
The Operations & Logistics Manager for Uber Eats in Finland plays a pivotal role in the rapid expansion and success of Uber Eats within the Finnish market. This is the first Operations Manager on the UberEats team in Finland, where you will be given the chance to optimize our current operations processes, enhance as well as develop partnerships which will be influential to the success of UberEats in Finland.
The successful candidate will work with stakeholders across the business to drive initiatives to harmonize our 3 operations (eater, merchant, courier) to turn our move from launch into a seamless, high growth marketplace across Finland.
What You'll Do
- Drive and own the operational efficiency and shape strategy for Delivery operations (Eaters, Couriers, Merchants) in the Finnish market.
- Coordinate high impact, cross-functional projects, ensuring alignment, visibility, and accountability across a diverse set of stakeholders.
- Analyze complex data, build models, and provide strategic insights to partner withsenior leadership in driving progress in the market and turning plans into execution.
- Conduct comprehensive root cause analysis of risks and opportunities, and develop actionable solutions to drive market growth.
- Actively contributing and shaping the Finnish P&L by identifying trends, and taking accountability for project outcomes and critical metrics.
Required Qualifications
- 5+ years of experience leading high stakes and cross-functional projects.
- Understanding of the Finnish market and customers.
- Fluency in Finnish and English.
- Experience and ability to navigate with ambiguity and define as we go.
- Solid analytical/problem-solving skills and comfortable with SQL or similar data tools.
- Solid collaboration and stakeholder management skills - building deep, trust-based relationships with teams and cross-functional partners (e.g. Legal, Policy, Product and Tech)
- "Go get it" proactive mindset with operational rigor-balances moving fast with building scalable solutions.
Preferred Qualifications
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- Exposure to launching or scaling new markets, products, or cities in high-growth, regulated settings.
- Previous experience with marketplaces and e-commerce (e.g tech, consulting or other fast paced environments).
- Business judgment and critical thinking skills with the ability to use data to develop strategies and make decisions quickly
- Experience navigating with ambiguity
- Highly competent in presentation skills, including experience presenting data & insights to a higher level stakeholders
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program