Operations Manager, Financial Products - US&C

This is a hybrid role and you must be located in, or willing to relocate to, New York or Chicago for the position.

About the Role

As an Operations Manager in Uber's Financial Business Group, you will play a key role in scaling and supporting the execution of our financial products across the US and Canada. By overseeing and driving initiatives and analyzing performance data, you will directly contribute to product adoption, improved financial access for earners, and accelerated business growth. Your work will involve managing end-to-end operational workflows and collaborating closely with internal stakeholders and external partners-enabling you to help shape how Uber delivers impactful, scalable financial solutions.

The ideal candidate combines strong analytical skills with the ability to thrive in fast-paced environments and work collaboratively across functions to drive meaningful results.

What You'll Do

- Lead and manage operational initiatives that support the growth and execution of Uber's financial products across the US and Canada
- Define project timelines and milestones in partnership with cross-functional teams, helping ensure clear coordination and smooth execution
- Own and optimize core operational workflows, identifying areas for improvement and resolving issues to enhance delivery and user experience
- Analyze product and initiative performance, develop insights, and recommend actions to improve adoption and efficiency
- Drive strategic collaboration across Product, Marketing, Legal, Support, and others to move initiatives forward and ensure successful execution

Basic Qualifications

- 1.5+ years of experience in operations, strategy, product, or project/program management
- Proficiency in SQL and advanced Excel/Google Sheets for data analysis and decision-making
- Bachelor's degree

Preferred Qualifications

- Experience or familiarity with financial services or banking or fintech related to credit products
- Experience collaborating with cross-functional teams and stakeholders at multiple levels
- Strong analytical and critical thinking skills with a structured, problem-solving approach
- Ability to manage project timelines, organize initiatives, and execute in fast-paced environments
- Motivated self-starter that can work independently in a fast-paced and ambiguous environment

For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year.

For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.